Billing & Customer Retention Specialist

Insular Life Assurance Co., Ltd.; Muntinlupa; On-site; PHP 300,000 - 450,000; Full time

Job summary

Insular Life Assurance Co., Ltd. in Metro Manila seeks a Billing and Conservation Associate to manage billing, collections, and payment allocations while supporting policy conservation to boost retention and engagement.

The ideal candidate has a four-year degree with accounting units, at least four years in service-oriented transactions, and strong knowledge of accounting principles. Excellent communication and customer service are essential.

Qualifications

• Graduate of any four-year course with accounting units.
• At least four years of work experience in service-oriented transactions.
• Background in policy conservation.
• Knowledge of accounting principles.
• Familiar with collections/payments flow from banks and payment facilities.
• Strong written and verbal communication skills.
• Excellent customer service orientation.
• Willing to work in Alabang, Muntinlupa.

Responsibilities

• Execute billing, collections, and payment allocations in a timely manner.
• Support conservation initiatives to improve policy retention.
• Enhance customer engagement through service-oriented processes.
• Coordinate with bank partners and payment facilities.

Skills

Billing & collections

Payment allocation

Customer service

Communication

Problem solving

Education

Four-year degree with accounting units

Job description

Insular Life Assurance Co., Ltd. in Metro Manila seeks a Billing and Conservation Associate to manage billing, collections, and payment allocations while supporting policy conservation to boost retention and engagement.

The ideal candidate has a four-year degree with accounting units, at least four years in service-oriented transactions, and strong knowledge of accounting principles. Excellent communication and customer service are essential.