Billing Analytics & Insights Manager

AIA Shared Services; Makati; On-site; PHP 1,500,000 - 3,200,000; Full time

Job summary

MediCard Phils., Inc. is a leading healthcare provider in the Philippines, seeking a Reporting and Analytics Manager to oversee reporting and analytics within Billing & Collections.

The role focuses on building dashboards, ensuring data integrity, and delivering insights to drive strategic decisions for improved department performance. You will develop KPIs, forecast models, and actionable recommendations, coordinating with IT and senior management.

Qualifications

• Bachelor’s degree in finance, data science, business analytics, or a related field.
• 5+ years of experience in reporting and analytics, preferably within billing and collections or the healthcare industry.
• Proficiency in data analysis tools (e.g., Excel, SQL, Power BI, Tableau) and billing/collections software systems.
• Strong analytical, problem-solving, and critical-thinking skills.
• Experience in developing and tracking KPIs, forecasting, and predictive modeling.
• Excellent communication and presentation skills, with the ability to translate complex data into actionable insights for non-technical stakeholders.
• Strong attention to detail and a commitment to data accuracy and integrity.

Responsibilities

• Design, develop, and maintain a comprehensive suite of reports and dashboards to track billing, collections, reconciliations, refunds, and customer service.
• Generate regular and ad-hoc reports for the AVP and senior management, providing clear analysis of performance against targets.
• Ensure data accuracy and integrity across all reporting systems and databases with quality control checks.
• Present data and insights in a user-friendly format to facilitate decision-making for operational teams and leadership.
• Conduct in-depth analysis of billing and collections data to identify trends and opportunities for improvement.
• Develop predictive models and forecasts to assist financial planning, risk management, and operational efficiency.
• Provide actionable recommendations based on data analysis to improve collections and financial performance.

Skills

Data reporting

Analytics

KPI development

Communication

Problem solving

Education

Bachelor’s degree in finance/data science/business analytics

Tools

Excel

SQL

Power BI

Tableau

Job description

MediCard Phils., Inc. is a leading healthcare provider in the Philippines, seeking a Reporting and Analytics Manager to oversee reporting and analytics within Billing & Collections.

The role focuses on building dashboards, ensuring data integrity, and delivering insights to drive strategic decisions for improved department performance. You will develop KPIs, forecast models, and actionable recommendations, coordinating with IT and senior management.