Analytics & Outcomes Specialist

AIA Shared Services; Makati; On-site; PHP 800,000 - 1,000,000; Full time

Job summary

MediCard Phils., Inc. is looking for an Analytics and Outcomes Partner to transform clinical and operational data into meaningful reports for internal teams and corporate clients.

You will build standardized dashboards and reports to support decision-making and renewals. By tracking occupational health, wellness, and care navigation program performance, you will identify trends, flag data quality issues, and deliver clear summaries to non-technical audiences.

Qualifications

• Four to seven years of experience in healthcare analytics, reporting, operations analysis, or outcomes measurement.
• Experience with healthcare data sets preferred.
• Strong proficiency in Excel and reporting/dashboarding tools.

Responsibilities

• Data Compilation and Reporting: Build and maintain dashboards covering utilization, risk indicators, participation, and outcomes.
• Outcomes Tracking and Insight Generation: Track OH, wellness, lifestyle, and care navigation program performance; identify trends and signals.
• Client and Renewal Enablement: Provide data inputs for QBRs and renewal discussions; translate data into clear charts and summaries.
• Internal Collaboration and Continuous Improvement: Validate data with Operations, Care Navigation, and Clinical teams; support improvement initiatives.

Skills

Excel

Reporting tools

Dashboards

Data storytelling

Job description

MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality. MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement. MediCard is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy.

The Analytics and Outcomes Partner is responsible for generating, maintaining, and translating operational and clinical data into meaningful reports and insights for internal teams and corporate clients.

Job Purpose

To support data-driven decision making across Corporate Health by transforming Occupational Health, wellness, and care activity into clear, reliable, and client-ready insights that enable performance tracking, renewals, and continuous improvement.

Key Responsibilities

Data Compilation and Reporting

• Build and maintain standardized dashboards covering utilization, risk indicators, participation, and outcomes
• Produce recurring internal and client-facing reports using agreed templates and metrics
• Ensure accuracy, completeness, and timeliness of data outputs

Outcomes Tracking and Insight Generation

• Track performance of Occupational Health, wellness, lifestyle, and care navigation programs
• Identify basic trends, patterns, and early signals that may require attention or intervention
• Flag anomalies, gaps, or data quality issues for escalation

Client and Renewal Enablement

• Support Client Engagement Partners by providing data inputs for QBRs, renewal discussions, and program updates
• Translate data into clear charts, tables, and summaries that are understandable to non-technical audiences
• Maintain consistency of metrics and definitions across client reports

Internal Collaboration and Continuous Improvement

• Work closely with Operations, Care Navigation, and Clinical teams to validate data accuracy
• Incorporate feedback to improve report usefulness and clarity
• Support improvement initiatives by tracking before-and-after metrics

Qualifications

• Four to seven years of experience in healthcare analytics, reporting, operations analysis, or outcomes measurement
• Experience working with healthcare, insurance, OH, or wellness data sets preferred
• Strong proficiency in Excel, reporting tools, or dashboards
• Comfortable working with imperfect data and improving data quality over time
• Able to communicate insights clearly to non-technical stakeholders

Success Metrics

• >95% accuracy of published reports and dashboards
• >80% of corporate clients receiving outcomes or utilization reports annually
• >70% percent of renewal discussions supported by analytics inputs
• Consistent on-time delivery of scheduled reports and dashboards
• Positive feedback from Client Engagement and Operations teams on usefulness and clarity of outputs