Analytics & Outcomes Specialist

AIA (Web); Makati; On-site; PHP 600,000 - 820,000; Full time

Job summary

MediCard Phils., Inc. in Manila seeks an Analytics and Outcomes Partner to transform operational and clinical data into clear reports and insights for internal teams and corporate clients.

This role emphasizes accuracy, consistency, and actionable information that supports decision-making. The position collaborates with Corporate Health, Clinical Transformation, Client Engagement, Operations, and Care Navigation to ensure data reflects actual service delivery and informs real-world decisions.

Qualifications

• 4–7 years of experience in healthcare analytics, reporting, operations analysis, or outcomes measurement.
• Experience with healthcare, insurance, OH, or wellness data sets preferred.
• Strong proficiency in Excel, reporting tools, or dashboards.
• Able to communicate insights clearly to non-technical stakeholders.
• Comfortable working with imperfect data and improving data quality over time.

Responsibilities

• Data Compilation and Reporting: Build and maintain standardized dashboards covering utilization, risk indicators, participation, and outcomes; Produce recurring internal and client-facing reports; Ensure data accuracy and timeliness.
• Outcomes Tracking and Insight Generation: Track performance of Occupational Health, wellness, lifestyle, and care navigation programs; identify trends and early signals; flag data quality issues for escalation.
• Client and Renewal Enablement: Provide data inputs for QBRs and renewal discussions; translate data into clear charts and summaries for non-technical audiences; maintain consistency of metrics across client reports.
• Internal Collaboration and Continuous Improvement: Work with Operations, Care Navigation, and Clinical teams to validate data; incorporate feedback to improve reports; support improvement initiatives by tracking metrics.

Skills

Healthcare analytics

Data visualization

Excel proficiency

Reporting tools

Data quality

Stakeholder communication

Tools

Excel

Dashboards

Reporting tools

Job description

MediCard Phils., Inc.is one of the country's leading HMOand the only HMOfounded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.

MediCardnow boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.

MediCardis currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy:

The Analytics and Outcomes Partner is responsible for generating, maintaining, and translating operational and clinical data into meaningful reports and insights for internal teams and corporate clients. This role focuses on execution, consistency, and clarity—ensuring Corporate Health leaders, Client Engagement Partners, and Operations teams have accurate visibility into utilization, outcomes, and emerging risks. The role works closely with Corporate Health & Business Innovation, Clinical Transformation, Client Engagement, Operations, and Care Navigation teams to ensure data outputs reflect actual service delivery and support real-world decisions. While not setting analytics strategy independently, the role contributes actively to shaping how data is used across the Corporate Health platform.

Job Purpose

To support data-driven decision making across Corporate Health by transforming Occupational Health, wellness, and care activity into clear, reliable, and client-ready insights that enable performance tracking, renewals, and continuous improvement.

Key Responsibilities

Data Compilation and Reporting

• Build and maintain standardized dashboards covering utilization, risk indicators, participation, and outcomes
• Produce recurring internal and client-facing reports using agreed templates and metrics
• Ensure accuracy, completeness, and timeliness of data outputs

Outcomes Tracking and Insight Generation

Track performance of Occupational Health, wellness, lifestyle, and care navigation programs

Identify basic trends, patterns, and early signals that may require attention or intervention

Flag anomalies, gaps, or data quality issues for escalation

Client and Renewal Enablement

• Support Client Engagement Partners by providing data inputs for QBRs, renewal discussions, and program updates
• Translate data into clear charts, tables, and summaries that are understandable to non-technical audiences
• Maintain consistency of metrics and definitions across client reports

Internal Collaboration and Continuous Improvement

• Work closely with Operations, Care Navigation, and Clinical teams to validate data accuracy
• Incorporate feedback to improve report usefulness and clarity
• Support improvement initiatives by tracking before-and-after metrics

Qualifications

• Four to seven years of experience in healthcare analytics, reporting, operations analysis, or outcomes measurement
• Experience working with healthcare, insurance, OH, or wellness data sets preferred
• Strong proficiency in Excel, reporting tools, or dashboards
• Comfortable working with imperfect data and improving data quality over time
• Able to communicate insights clearly to non-technical stakeholders

Success Metrics

• >95% accuracy of published reports and dashboards
• >80% of corporate clients receiving outcomes or utilization reports annually
• >70% percent of renewal discussions supported by analytics inputs
• Consistent on-time delivery of scheduled reports and dashboards
• Positive feedback from Client Engagement and Operations teams on usefulness and clarity of outputs