Bilingual Warehouse Operations Lead (Mandarin)

SwiftX Inc.; Laurel; On-site; PHP 600,000 - 850,000; Full time

Benefits offered by this job

PTO 7 days

Sick leave 5 days

Paid holidays 6

401K matching 2%

Medical, dental, vision

Job summary

SwiftX Inc. seeks a Logistics Operations Manager to oversee DSPs and staffing agencies, ensuring compliance with company standards and delivering consistent service quality.

The role leads QA protocols, monitors performance, and drives continuous improvement across warehouse and fleet operations. The ideal candidate will demonstrate strong leadership, analytical, and decision‑making skills, handle fast‑paced environments, and manage onboarding for DSPs with an emphasis on cost control and

Qualifications

• Bachelor’s degree or equivalent required.
• Bilingual Mandarin is required.
• Experience in last-mile or 3PL warehousing and logistics preferred but not required.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

Responsibilities

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical thinking

Decision making

Education

Bachelor’s degree or equivalent

Job description

SwiftX Inc. seeks a Logistics Operations Manager to oversee DSPs and staffing agencies, ensuring compliance with company standards and delivering consistent service quality.

The role leads QA protocols, monitors performance, and drives continuous improvement across warehouse and fleet operations. The ideal candidate will demonstrate strong leadership, analytical, and decision‑making skills, handle fast‑paced environments, and manage onboarding for DSPs with an emphasis on cost control and