Bilingual Manager - Mandarin

Paramount Human Resource Multi-purpose Cooperative; Quezon City; On-site; PHP 60,000 - 100,000; Full time

Benefits offered by this job

Competitive salary and performance-based incentives

Comprehensive benefits package

Mission-oriented work environment

Job summary

A recruitment cooperative in Quezon City seeks an experienced managerial professional to optimize recruitment processes and oversee daily operations. The ideal candidate must have over 5 years of experience in a similar role, fluency in Filipino, English, and Mandarin (Cantonese is a plus), and strong leadership abilities. This position offers competitive salary, incentives, and a chance to impact the cooperative significantly.

Qualifications

• 5+ years of experience in a managerial role within manpower or recruitment.
• Strong background in recruitment and daily operations.
• In-depth knowledge of labor laws and cooperative regulations.

Responsibilities

• Manage and optimize full-cycle recruitment and daily operations.
• Lead and mentor a team of recruitment staff.
• Build strong relationships with clients and member-workers.
• Ensure compliance with cooperative policies and regulations.
• Identify business opportunities within English and Chinese-speaking communities.
• Track and report on key performance indicators.

Skills

Leadership

Recruitment lifecycle management

Communication skills

Negotiation skills

Fluency in Filipino

Fluency in English

Fluency in Mandarin/Cantonese

Education

Bachelor's degree in Human Resources, Business Administration, or a related field

Job description

• Proven experience (min. 5+ years) in a managerial role within a manpower, staffing, or recruitment industry. Experience in or understanding of a cooperative model is a significant plus.
• Must have a strong background in both recruitment lifecycle management and daily business operations.
• Full professional fluency in Filipino, English and Mandarin/Cantonese is non-negotiable.
• Proficiency in Mandarin and Cantonese is a highly valued asset.
• Demonstrated leadership skills with a proven ability to inspire and manage a team.
• In‑depth knowledge of labor laws, statutory compliance, and cooperative or agency regulations.
• Exceptional communication, negotiation, and interpersonal skills.
• Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.

What We Offer

• A competitive salary and performance‑based incentives.
• A pivotal leadership role within a unique and value‑driven cooperative.
• Comprehensive benefits package.
• The opportunity to make a significant impact on the lives of our members and the growth of the cooperative.
• A supportive and mission‑oriented work environment.

Key Responsibilities

• Dual-Function Leadership:Manage and optimize the full‑cycle recruitment process while simultaneously overseeing daily cooperative operations, including client service, compliance, and member (employee) relations.
• Team Development:Lead, train, and mentor a team of recruitment and coordination staff, fostering a culture of excellence, accountability, and collaborative spirit aligned with our cooperative principles.
• Client & Member Relations:Act as a key representative for the cooperative, building strong, trusted relationships with clients and our member‑workers. Understand their unique needs and ensure unparalleled service delivery.
• Operational Excellence:Implement and refine processes for efficiency in administration, database management, and vendor relations, ensuring all practices adhere to cooperative policies and government regulations.
• Business Growth:Utilize your industry expertise and language skills to identify new business opportunities, forge partnerships, and promote the benefits of the cooperative model to potential clients within English and Chinese‑speaking business communities.
• Multilingual Communication:Leverage fluency in Filipino, English and Mandarin (and ideally Cantonese) to communicate effectively, resolve issues, and build rapport with a diverse range of stakeholders.
• Performance Analysis:Track, analyze, and report on key performance indicators (KPIs) for recruitment, placements, client satisfaction, and operational efficiency.