Bilingual Japanese–English Customer Support Consultant

Metacom Careers; Taguig; Hybrid; PHP 558,000 - 837,000; Full time

Job summary

Metacom Careers in Taguig, Philippines, seeks a bilingual Customer Support Consultant to serve clients in Japanese and English. You will provide consulting services, help resolve inquiries, and collaborate with teammates to ensure exceptional service delivery.

The role requires a Bachelor’s degree, about 13 years in customer-facing roles, and proficiency in Japanese (N3 or equivalent). It offers an office-based setup with occasional remote work and opportunities to deepen product knowledge.

Qualifications

• Bachelor’s degree required.
• Approximately 13 years in customer-facing roles.
• Bilingual Japanese/English proficiency (N3 or equivalent).

Responsibilities

• Provide consulting services to clients.
• Help resolve inquiries and issues.
• Collaborate with teammates to ensure excellent service delivery.

Skills

Japanese

English

Customer support

Education

Bachelor's degree

Job description

Metacom Careers in Taguig, Philippines, seeks a bilingual Customer Support Consultant to serve clients in Japanese and English. You will provide consulting services, help resolve inquiries, and collaborate with teammates to ensure exceptional service delivery.

The role requires a Bachelor’s degree, about 13 years in customer-facing roles, and proficiency in Japanese (N3 or equivalent). It offers an office-based setup with occasional remote work and opportunities to deepen product knowledge.