Bilingual Customer Support Specialist

Synlink Recruitment Outsourcing Co. Inc.; Pampanga; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

HMO

Job summary

Synlink Recruitment Outsourcing Co. Inc. in the Philippines seeks a Customer Service Representative to answer inquiries and deliver expert service across chat, email, and phone.

This role requires clear English communication and a friendly, professional attitude, with the ability to navigate multiple tools efficiently. You will join a fast-paced team focused on helping customers and resolving issues promptly, with an emphasis on reliability, strong interpersonal skills, and the willingness to

Qualifications

• Excellent English or bilingual communication skills.
• Tech-savvy: Comfortable jumping between chat, email, and phone systems.
• Resilient and ready to thrive in a fast-paced environment.

Responsibilities

• Answer incoming inquiries and provide expert service.
• Navigate various digital tools to manage requests.
• Deliver industry-specific support with a friendly, professional attitude.

Skills

English Proficiency

Multichannel Communication

Adaptability

Job description

Synlink Recruitment Outsourcing Co. Inc. in the Philippines seeks a Customer Service Representative to answer inquiries and deliver expert service across chat, email, and phone.

This role requires clear English communication and a friendly, professional attitude, with the ability to navigate multiple tools efficiently. You will join a fast-paced team focused on helping customers and resolving issues promptly, with an emphasis on reliability, strong interpersonal skills, and the willingness to