Bilingual Spanish Customer Care Specialist

Recruitify_HR; Metro Manila; On-site; PHP 300,000 - 420,000; Full time

Job summary

Recruitify_HR is seeking a bilingual customer service specialist based in Metro Manila to support Spanish-speaking clients. You will handle inquiries, resolve issues promptly, and document interactions to drive continuous improvement.

Applicants should have 3–5 years in customer service, be fluent in English and Spanish, and thrive in an office setting with possible evenings or weekends shifts. A High School diploma is required; a Bachelor's degree is preferred.

Qualifications

• 3–5 years of customer service experience.
• Proficient in both English and Spanish; strong communication skills.
• Customer-focused, empathetic, and patient.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients.
• Assist customers with inquiries and resolve issues in a timely manner.
• Maintain a thorough knowledge of our products and services.
• Document interactions and feedback for continuous improvement.
• Collaborate with team members to enhance customer satisfaction.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Education

High School diploma

Bachelor's degree preferred

Job description

Recruitify_HR is seeking a bilingual customer service specialist based in Metro Manila to support Spanish-speaking clients. You will handle inquiries, resolve issues promptly, and document interactions to drive continuous improvement.

Applicants should have 3–5 years in customer service, be fluent in English and Spanish, and thrive in an office setting with possible evenings or weekends shifts. A High School diploma is required; a Bachelor's degree is preferred.