Bilingual CS Rep — English/Spanish, Flexible Hours

Clu Forwarding Services; Rizal; On-site; PHP 279,000 - 391,000; Full time

Job summary

Clu Forwarding Services is seeking a bilingual Customer Service representative to provide exceptional support in English and Spanish. You will handle inquiries, complaints, and product information with empathy, accuracy, and professionalism.

The role emphasizes documentation of interactions, collaboration with team members to improve service delivery, and maintaining a positive attitude in a fast-paced, goal-driven environment. Flexibility with hours may be required.

Qualifications

• Bilingual in English and Spanish required.
• Previous customer service experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Provide exceptional customer service in English and Spanish.
• Assist customers with inquiries, complaints, and product information efficiently.
• Document and track customer interactions accurately in the system.
• Collaborate with team members to improve service delivery and processes.

Skills

Bilingual English/Spanish

Customer service

Communication

Job description

Clu Forwarding Services is seeking a bilingual Customer Service representative to provide exceptional support in English and Spanish. You will handle inquiries, complaints, and product information with empathy, accuracy, and professionalism.

The role emphasizes documentation of interactions, collaboration with team members to improve service delivery, and maintaining a positive attitude in a fast-paced, goal-driven environment. Flexibility with hours may be required.