Bilingual Spanish CSR - Multichannel Support Pro

Recruitify_HR; Philippines; On-site; PHP 312,000 - 469,000; Full time

Job summary

Recruitify_HR in the Philippines is seeking a customer service specialist fluent in English and Spanish to support Spanish-speaking clients via phone, email, and chat. You will resolve inquiries, assist with translations, and maintain accurate records while collaborating with the team to improve the customer experience.

The ideal candidate has a Bachelor's degree and 1–3 years in customer service, with an empathetic, patient demeanor under pressure.

Qualifications

• Bachelor's degree in a relevant field.
• 1–3 years of customer service experience.
• Proficient in English and Spanish with strong communication skills.
• Ability to multitask with attention to detail.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients via phone, email, and chat.
• Resolve customer inquiries and issues efficiently through multiple channels.
• Assist in translation of company communications and documentation as needed.
• Collaborate with team members to enhance the customer experience.
• Maintain accurate records of customer interactions and transactions.

Skills

Spanish fluency

English fluency

Education

Bachelor's degree

Job description

Recruitify_HR in the Philippines is seeking a customer service specialist fluent in English and Spanish to support Spanish-speaking clients via phone, email, and chat. You will resolve inquiries, assist with translations, and maintain accurate records while collaborating with the team to improve the customer experience.

The ideal candidate has a Bachelor's degree and 1–3 years in customer service, with an empathetic, patient demeanor under pressure.