Bilingual Account Manager (Mandarin/English) - Onsite

PRIME TIGERS TECH INCORPORATED; Taguig; Hybrid; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Onsite work

Immediate start

Full-time

Job summary

PRIME TIGERS TECH INCORPORATED in Metro Manila seeks an Account Manager with fluent Mandarin and English to manage client accounts and drive business outcomes. You will serve as the main liaison between the company and its clients, ensuring requirements are understood and objectives met.

Key duties include maintaining relationships, coordinating with internal teams, onboarding clients, supporting contract renewals, and providing translation during meetings.

Qualifications

• Bachelor's degree in business, marketing, international business, communications, or related field.
• 2-5 years of experience in account management, customer relations, or sales.
• Fluent in Mandarin Chinese and proficient in English.
• Experience handling multiple client accounts and meeting deadlines.
• Strong interpersonal, negotiation, presentation, and problem-solving skills.
• Knowledge of CRM platforms and Microsoft Office tools.

Responsibilities

• Serve as primary contact for assigned clients and maintain strong business relationships.
• Develop strategies to improve client satisfaction, retention, and account growth.
• Handle client onboarding, gather requirements, and coordinate project deliverables.
• Address client inquiries, complaints, and service concerns; escalate when necessary.
• Assist in preparing proposals, quotations, pricing docs, and service agreements.
• Maintain accurate client records and generate account performance reports.
• Provide English–Chinese translation and interpretation during meetings and communications.

Skills

Mandarin Chinese

English

Account management

Client relations

Sales / cross-selling

CRM software

MS Excel

PowerPoint

WeChat / WeCom / DingTalk

Education

Bachelor's degree in Business Administration / related discipline

Tools

CRM platforms

MS Excel

PowerPoint

MS Teams / Google Workspace

Job description

PRIME TIGERS TECH INCORPORATED in Metro Manila seeks an Account Manager with fluent Mandarin and English to manage client accounts and drive business outcomes. You will serve as the main liaison between the company and its clients, ensuring requirements are understood and objectives met.

Key duties include maintaining relationships, coordinating with internal teams, onboarding clients, supporting contract renewals, and providing translation during meetings.