BI Data Analyst (Power BI) – Service Desk Insights

Accenture; Manila; On-site; PHP 400,000 - 700,000; Full time

Job summary

Accenture Philippines is seeking a Data Analyst to drive data collection, preparation of sources, and development of BI solutions for internal and external clients.

You will update technical documents, participate in the end-to-end BI lifecycle, and visualize data to support Service Desk and TEM. A 6-month Microsoft Data Analyst (PowerBI) certification is required or to be completed after hire.

Qualifications

• Strong quantitative, analytical and technical aptitude.
• Clear communication of insights to customers and colleagues.
• At least 2 years in reporting and data analytics.
• Working knowledge of Power BI, MS Access and MS Excel; advanced SharePoint/PowerApps is a plus.

Responsibilities

• Develop and maintain reports for Service Desk and TEM.
• Implement data collection and quality strategies.
• Acquire data from primary or secondary sources and govern data.
• Identify trends and KPIs in complex datasets.
• Create visual analytics to drive insights with BI tools.
• Explore automation opportunities with various technologies.
• Deliver ad hoc analyses and present insights to business teams.
• Other duties as assigned.

Skills

Power BI

MS Excel

SQL

Data analysis

Data visualization

Data governance

Tools

MS Access

MS SharePoint

MS PowerApps

VBA Excel Macros

Job description

Accenture Philippines is seeking a Data Analyst to drive data collection, preparation of sources, and development of BI solutions for internal and external clients.

You will update technical documents, participate in the end-to-end BI lifecycle, and visualize data to support Service Desk and TEM. A 6-month Microsoft Data Analyst (PowerBI) certification is required or to be completed after hire.