BI Analytics & Reporting Analyst

Dormont Manufacturing Co; Quezon City; On-site; PHP 500,000 - 750,000; Full time

Job summary

Global Payments Inc. in Manila seeks a BI Analyst to develop, maintain, and manage advanced reporting, analytics, dashboards and other BI solutions. You will perform data analysis, validation, and mapping, and collaborate to integrate new systems.

You will design metrics, reports, and analyses to drive key business decisions; build and modify reports; maintain ITSM dashboards, troubleshoot issues, and drive automation initiatives with cross-functional teams.

Qualifications

• Experience in an ITIL-driven organization.
• 1–2 years of applicable work experience in a similar role or working with reporting and data analysis.
• 1–2 years of experience in collecting, organizing, analyzing and disseminating significant amounts of information with attention to detail and accuracy.
• 2 years experience using business intelligence reporting tools.
• Proficiency in use of query and reporting analysis tools.
• Experience with Tableau, Crystal Reports, Excel, and Google Sheets.
• Demonstrated ability in excellent communication skills to include written and oral with strong analytical and troubleshooting skills.

Responsibilities

• Developing, maintaining, and managing advanced reporting, analytics, dashboards and other BI solutions.
• Performing and documenting data analysis, data validation, and data mapping/design.
• Reviewing and improving existing systems and collaborating with teams to integrate new systems.
• Conducting unit tests and developing database queries to analyze the effects and troubleshoot any issues.
• Designing and developing metrics, reports, and analyses to drive key business decisions.
• Build new reports and modify existing ones.
• Will maintain ITSM dashboards; including troubleshooting and resolving dashboard report issues.
• Collaborate with support teams to automate reporting; host information gathering sessions with end users to collect requirements for new reports.
• Responsible for prioritizing, planning and executing multiple projects to support a variety of stakeholders.
• Drive reporting automation initiatives.

Skills

Data analysis

Reporting and analytics

Communication skills

Project management

Problem solving

Tools

Tableau

Crystal Reports

Excel

Google Sheets

SQL

Job description

Global Payments Inc. in Manila seeks a BI Analyst to develop, maintain, and manage advanced reporting, analytics, dashboards and other BI solutions. You will perform data analysis, validation, and mapping, and collaborate to integrate new systems.

You will design metrics, reports, and analyses to drive key business decisions; build and modify reports; maintain ITSM dashboards, troubleshoot issues, and drive automation initiatives with cross-functional teams.