BGC Hub Coordinator

Victory Christian International School; Taguig; On-site; PHP 335,000 - 469,000; Full time

Benefits offered by this job

13th Month Pay

SSS/GSIS Benefits

Various Leave Types

Job summary

An educational institution in Taguig is seeking a Hub Coordinator to manage the BGC Hub Learning Space. The role involves supervising staff, coordinating with various stakeholders, ensuring operational compliance, and maintaining high levels of customer satisfaction. Candidates must have a Bachelor's degree and 1-3 years of experience in operations management. The position offers a full-time, on-site role with government-mandated benefits.

Qualifications

• 1-3 years of experience in a similar role.
• Proven ability to manage operations and maintain stakeholder relationships.
• Strong communication and supervisory skills.

Responsibilities

• Manage BGC Hub Learning Space operations.
• Coordinate with stakeholders related to BGC Hub Space.
• Supervise staff and ensure customer satisfaction.
• Monitor and manage operational petty cash.
• Implement SOPs and governance structures for monitoring and control.
• Ensure excellent customer service levels.
• Monitor customer satisfaction data for compliance.
• Manage petty cash for BGC Hub and all service requests, assets and supplies.
• Ensure payments for BGC Hub are requested and settled on time.
• Assist LP Classes Coordinator in face-to-face classes in BGC Hub.
• Fulfilling other administrative tasks as assigned.

Skills

Customer service

Stakeholder management

Operational compliance

Education

Bachelor's degree

Job description

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

13th Month Pay, SSS/GSIS

Professional Development

Bereavement Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave, Vacation Leave, Wedding Leave

The Hub Coordinator is responsible for managing the BGC Hub Learning Space. This resource is expected to liaise among various stakeholders to address the operational needs of the BGC Hub.

Responsibilities:

• Reports to Hub Operations and Develop Manager regarding all BGC Hub Operations.
• Coordinates and collaborates with various stakeholders related to BGC Hub Space.
• Supervise the Services Officer and Maintenance Personnel in BGC Hub.
• Assist all customers inquiring about HG services.
• Implement and enforce compliance with standard operating procedures and governance structures for monitoring and control.
• Ensure that excellent customer service levels are achieved.
• Monitor Customer Satisfaction Data to ensure compliance with the standard quality of service.
• Manage the Operational Petty Cash for BGC Hub.
• Manage all Services Requests, Assets, and Supplies for BGC Hub.
• Ensure that all relevant payments for BGC Hub are requested and settled on time.
• Assist the LP Classes Coordinator in face-to-face classes in BGC Hub.
• Assist in other administrative tasks that may be assigned from time to time.