Benefits Administrator

ECLARO; Philippines; On-site; PHP 500,000 - 800,000; Full time

Job summary

ECLARO is seeking a Benefits Administrator to lead benefits administration, analyze health and welfare programs, and serve as the primary contact for employee inquiries. You will maintain benefit data in HRIS and carrier systems, support enrollment, and coordinate reporting and compliance activities.

The role requires strong Excel skills, experience with UltiPro or similar HRIS, and solid payroll deduction knowledge.

Qualifications

• 3-5 years benefits administration and analysis.
• 1-2 years payroll processing experience.
• Experience with HRIS BI reporting, preferably UltiPro.
• Experience processing payroll deductions and payroll cycles.
• Experience collaborating with payroll teams on adjustments.
• Experience managing benefits for high turnover/volume.
• Experience managing leave and paid family leave.

Responsibilities

• Advise employees and managers on benefit programs and resolve issues.
• Administer COBRA with third party vendor.
• Maintain benefits customer service mailbox and respond timely.
• Coordinate open enrollment and communicate plan changes.

Skills

Excel Pivot Tables

Customer Service

Communication Skills

Analytical Skills

Organizational Skills

Independent Working

Problem Solving

Team Collaboration

Education

Bachelor's Degree in HR or related field

Benefits certification (CEBS)

Payroll certification (CPP)

Tools

UltiPro

HRIS BI Reporting

Job description

Benefits Administrator

Position Purpose

Benefits administration must be a core competency as an Employer of Record. This position is the main point of contact for employee benefit inquiries. Responsibilities include explaining benefits and assisting with enrollment. Team member maintains and ensures accuracy of all benefit related data in the HRIS and carrier systems. Responsible for the administration and financial analysis of health and welfare employee benefit programs. Compiles, analyzes and reports data. Presents information to inform and educate management. Serves as a liaison with carriers and service providers.

Job Specific Competencies

• Understanding of basics of how medical, dental, vision, life and disability insurance benefits and premium calculations work
• Understanding of basics of payroll processing and benefit deductions
• Demonstrated basic knowledge of ERISA, 5500 reporting, employee benefit programs, including flexible benefit programs, financial analysis and budgeting
• Ability to perform mathematical calculations in computing rates, premiums and adjustments
• Understanding of basics of processing National Medical Support Notices

Additional Skill Requirements

• Intermediate to expert Excel skills (pivot tables, VLOOKUP)
• Excellent Customer Service skills and patience in explaining and training
• Requires strong communication skills, good writing skills, strong customer service
• Requires strong analytical skills
• Organizational skills to develop/maintain reporting "standards" where applicable
• Must be comfortable working independently and making decisions.
• Must be a problem-solver.
• Must remain open to change and new information and ideas and adapt to the same. Must encourage and foster cooperation and teamwork.

Minimum Experience and Qualifications

• 3 - 5 years benefits administration and analysis
• 1 - 2 years payroll processing experience
• UltiPro experience - payroll, day-to-day benefits administration, open enrollment configuration and administration, PPACA (1095-C) reporting
• Experience with Business Intelligence Reporting in an HRIS, preferably UltiPro
• Experience working with payroll benefit deductions and considering pay date versus pay period, etc.
• Previous experience collaborating with a payroll team to process adjustments to regularly scheduled deductions
• Experience processing benefits for a high volume, fast-paced, high turnover population
• Experience managing leave and state mandated paid family leave plans

Education Requirements

• Bachelor's Degree in Human Resources or related field with an emphasis in business or finance, or equivalent years professional/analytical experience related to the above described duties.
• Benefits certification a plus (i.e., CEBS)
• Payroll certification a plus (i.e., CPP)

Work Conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is largely a sedentary role; however it may require the ability to lift files or other objects (up to 15 pounds). Minimal travel may be required.

Position Accountabilities and Responsibilities

Accountabilities are essential things for which the role is responsible. Reflects things that need to be done to be successful.

Accountability 1: Benefits Administration & Customer Service

• Provides guidance and counsel to employees, HRIS representatives, and managers on the requirements and provisions of benefit programs and assist with the resolution of potential problems.
• Administration of COBRA in coordination with third party vendor
• Maintains Employee Benefits customer service mailbox and responds and resolves in a timely, accurate manner

Accountability 2: Financial Analysis of benefit premiums, employee deductions, and employer contributions

• Reconciliation of carrier invoices
• Maintenance and reconciliation of payroll benefit deductions
• Timely Payment and tracking and variance analysis of carrier premiums

Accountability 3: Maintain benefit records and associated payroll deductions in UltiPro

• Assures processes and procedures are in place to capture and maintain consistent and accurate benefit related data.
• Assists with employee data auditing and reporting.
• Works closely with payroll to review and balance weekly, bi-weekly, and monthly deductions
• Manages arrears and collects premiums for employees on Leave
• Responsible for data necessary to complete government compliance activities (5500s, audits, etc.), employee mailings, vendor billings, coordinating data collection and updating numerous reports for management.

Accountability 4: Open Enrollment Coordination & Processing

• Administers the communication and processing of annual benefit enrollment materials and online portal (UltiPro).
• Develops, conducts and participates in a variety of presentations to inform and educate management and employees about changes to benefit plans, administrative practices and legislated requirements and programs
• Participates and makes suggestions for changes to benefit plan design and strategies