Beauty Counter Manager: Lead & Grow a High-Performance Team

Deciem-; Philippines; On-site; PHP 446,000 - 781,000; Full time

Job summary

Deciem – MAC at Trinoma Mall, Quezon City, Philippines seeks a dynamic Counter Manager to lead and develop a team of Sales Associates, driving sales, service and operational targets in a fast-paced prestige beauty environment.

You will coach team members, execute in-store events, manage customer relationships, and implement business plans to recruit and retain customers while upholding brand standards.

Qualifications

• Effective verbal and written communication is essential.
• Excellent interpersonal and customer service skills are required.
• Strong leadership and coaching abilities are needed to develop a high-performing team.
• Experience in retail management and team leadership is preferred.

Responsibilities

• Lead, coach and develop a team of Sales Associates to hit sales and service targets.
• Create and execute agile business plans including in-store events and CRM activities.
• Ensure exceptional customer relationship management and brand standards.
• Drive recruitment, training and performance of frontline staff.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Leadership

Coaching

Team leadership

Attention to detail

Tools

Microsoft Excel

Job description

Deciem – MAC at Trinoma Mall, Quezon City, Philippines seeks a dynamic Counter Manager to lead and develop a team of Sales Associates, driving sales, service and operational targets in a fast-paced prestige beauty environment.

You will coach team members, execute in-store events, manage customer relationships, and implement business plans to recruit and retain customers while upholding brand standards.