Ambitious Counter Manager: Lead & Grow Team

The Estée Lauder Companies Inc.; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager in Quezon City to lead and develop a team of Sales Associates in a prestige beauty setting.

You will drive sales, customer service, and operations, acting as the in-store CEO to execute a business plan that attracts and retains clients through events and CRM. You will coach staff, manage performance, and coordinate with leadership to achieve targets and ensure exceptional customer experiences.

Qualifications

• Effective verbal and written communication skills.
• Excellent interpersonal skills.
• Retail sales experience.
• Team leadership and accountability.
• Experience in strategic planning and execution.
• Ability to develop financial plans and manage resources.
• Working knowledge of computerised systems including email and Excel.

Responsibilities

• Lead and coach Sales Associates to achieve sales, service and operational targets.
• Develop and execute an agile business plan for customer recruitment and retention.
• Plan and manage in-store events and customer relationship management.
• Provide leadership, guidance and development for the team to reach full potential.
• Collaborate with store leadership to drive performance and customer satisfaction.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Leadership

Team leadership

Strategic planning

Budgeting / financial planning

Resource management

Retail experience

Excel

Computer literacy

Autonomy

Proactive

Confidentiality

Discretion

CRM / events

Tools

Microsoft Excel

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager in Quezon City to lead and develop a team of Sales Associates in a prestige beauty setting.

You will drive sales, customer service, and operations, acting as the in-store CEO to execute a business plan that attracts and retains clients through events and CRM. You will coach staff, manage performance, and coordinate with leadership to achieve targets and ensure exceptional customer experiences.