Lead Prestige Beauty Counter Manager

The Estée Lauder Companies; Quezon City; On-site; PHP 391,000 - 614,000; Full time

Job summary

Estée Lauder Companies is seeking a dynamic Counter Manager to lead and develop a team of Sales Associates at a prestige beauty counter in Metro Manila. You will coach, drive sales, and ensure exceptional customer service while meeting store targets.

As part of your role, you will craft agile business plans, recruit and retain customers through events and CRM, and guide the team to reach their full potential. This is a gateway to a long-term career with a global leader in beauty.

Qualifications

• Retail sales experience.
• Teamleadership.
• Experience in strategic planning and execution.
• Ability to develop financial plans and manage resources.
• Working knowledge of a computerised system including email, Microsoft Excel.

Responsibilities

• Lead, coach and develop a team of Sales Associates to achieve sales, customer service and operational targets.
• Create and execute an agile business plan to recruit and retain customers through events and CRM.
• Develop and guide the team to reach their full potential and maintain high performance.
• Manage in-store events, customer relationship management and frontline marketing.
• Collaborate across the store to ensure excellent customer experience and targets are met.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Results oriented

Mentoring

Customer needs awareness

Conflict management

People management

Networking

Team collaboration

Detail oriented

Independence

Proactivity

Discretion

Tools

Microsoft Excel

Email

Job description

Estée Lauder Companies is seeking a dynamic Counter Manager to lead and develop a team of Sales Associates at a prestige beauty counter in Metro Manila. You will coach, drive sales, and ensure exceptional customer service while meeting store targets.

As part of your role, you will craft agile business plans, recruit and retain customers through events and CRM, and guide the team to reach their full potential. This is a gateway to a long-term career with a global leader in beauty.