Barista (What About Coffee - QC)

Freedom in Flavor Experience Corp.; Quezon City; On-site; PHP 145,000 - 234,000; Full time

Job summary

What About Coffee? (WACo) in Metro Manila is seeking a Barista to craft high-quality drinks and deliver warm hospitality.

You will prepare espresso-based beverages, maintain station cleanliness, and support inventory and service flow. The role offers growth to Senior Barista with mentoring responsibilities.

Ideal candidates have 1+ year café experience, strong coffee knowledge, and a customer-first attitude; weekend shifts may be required.

Qualifications

• 1+ year of experience in a café/hospitality role (specialty coffee preferred).
• Strong understanding of coffee brewing techniques, espresso extraction, and milk texturing.
• Passion for coffee with a willingness to continuously learn and improve.
• Excellent customer service and communication skills.
• Ability to multitask and work efficiently in a high-volume environment.
• Willingness to work flexible shifts, including weekends and holidays.
• A team player with a positive attitude and strong work ethic.

Responsibilities

• Prepare and serve espresso-based drinks and teas per company standards.
• Ensure consistency in taste, presentation, and quality across drinks.
• Operate and maintain coffee equipment, including calibration and cleaning.
• Stay up to date with coffee trends and product knowledge.
• Provide friendly, knowledgeable customer service and engage guests about offerings.
• Maintain cleanliness and organization of the bar area and equipment.
• Assist in stock management and inventory as needed.
• Train and mentor junior baristas (Senior Barista level).

Skills

Barista experience

Espresso extraction

Milk texturing

Customer service

Multitasking

Flexible shifts

Teamwork

Tools

Espresso machine operation

Grinder calibration

Commercial coffee equipment

Job description

About Us

What About Coffee? (WACo) is a specialty café known for high-quality coffee, great food, and a welcoming atmosphere. WACo is a place where students, professionals, and coffee lovers come together to enjoy expertly crafted drinks and warm hospitality. We take pride in delivering excellent coffee and service, creating a great experience for every guest.

Job Summary

As a Barista, you will be responsible for crafting high-quality coffee and beverages while delivering excellent customer service. This role includes preparing and serving drinks with consistency, maintaining cleanliness and efficiency, and ensuring a warm, inviting café atmosphere. You will also assist in inventory management, workflow efficiency, and upholding WACo’s coffee standards.

For qualified and experienced candidates, this role can expand into a Senior Barista position, which includes training and mentoring junior baristas to maintain high standards of coffee quality and service.

Key Responsibilities:

Drink Preparation & Quality Control

• Prepare and serve espresso-based drinks, brewed coffee, teas, and specialty beverages following company standards.

• Ensure consistency in taste, presentation, and quality across all drinks.

• Operate and maintain coffee equipment, ensuring proper calibration, cleaning, and functionality.

• Stay up to date with coffee trends, brewing techniques, and product knowledge.

Customer Service & Guest Experience

• Provide friendly, knowledgeable customer service, engaging guests in conversations about coffee and menu offerings.

• Ensure a welcoming atmosphere, anticipating guest needs and making recommendations.

• Handle customer concerns professionally and efficiently to maintain positive guest experiences.

Café Operations & Cleanliness

• Maintain cleanliness and organization of the bar area, equipment, and utensils in compliance with food safety and hygiene standards.

• Work efficiently in a fast-paced café environment, ensuring smooth operations and teamwork.

• Assist in stock management, monitoring inventory levels and restocking supplies as needed.

Team Training & Development (For Senior Barista Level)

• Train and mentor junior baristas, ensuring they understand brewing techniques, espresso extraction, milk texturing, and service etiquette.

• Conduct quality control checks, guiding teammates to maintain consistency and excellence in coffee preparation.

• Assist in developing training materials and standard operating procedures for new hires and existing team members.

Qualifications:

For Barista Level:

• At least 1 year of experience as a barista or in a café/hospitality role (specialty coffee experience preferred).

• Strong understanding of coffee brewing techniques, espresso extraction, and milk texturing.

• Passion for coffee with a willingness to continuously learn and improve.

• Excellent customer service and communication skills.

• Ability to multitask and work efficiently in a high-volume environment.

• Willingness to work flexible shifts, including weekends and holidays.

• A team player with a positive attitude and strong work ethic.

For Senior Barista Level:

• At least 2+ years of specialty coffee experience with in-depth knowledge of brewing methods and coffee quality standards.

• Demonstrated ability to train, mentor, and develop junior baristas.

• Strong leadership and teamwork skills to support café operations.

• Ability to troubleshoot and maintain coffee equipment.