Barista

FROG COFFEE; Davao del Sur; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local coffee shop in Davao del Sur is seeking a Barista to craft and serve a variety of beverages. This role involves engaging with customers to provide excellent service, maintaining a clean workspace, and ensuring customer satisfaction. Ideal candidates will have a high school diploma and prior experience in customer service, along with strong communication skills. This position offers the chance to be part of a dynamic team focused on quality and customer appreciation.

Qualifications

• High school diploma or equivalent preferred.
• Prior experience as a barista or in a customer service role preferred.
• Knowledge of coffee brewing techniques and equipment.
• Strong customer service and communication skills.

Responsibilities

• Prepare and serve beverages following standard recipes.
• Greet customers and take orders accurately.
• Handle customer complaints and ensure satisfaction.

Skills

Customer Service Skills

Communication Skills

Upselling Skills

Flexibility

Consistency

Education

High school diploma or equivalent

Job description

Overview

Job responsibilities for a barista/customer service role.

Responsibilities

• Prepare beverages: Brew and serve coffee, espresso, tea, and other specialty drinks following standard recipes; operate coffee machines, grinders, and other equipment efficiently.
• Customer service: Greet customers warmly and take orders accurately; recommend beverages based on customer preferences; handle customer complaints and ensure satisfaction.

Qualifications

• Education: High school diploma or equivalent (preferred but not always required).
• Experience: Prior experience as a barista or in a similar customer service role (preferred).
• Knowledge of coffee brewing techniques and equipment.
• Strong customer service and communication skills.
• Upselling Skills
• Communication Skills
• Customer Service Skills
• Consistency
• Flexibility

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