Banking Telesales Specialist

Security Bank Corporation; Philippines; On-site; PHP 201,000 - 290,000; Full time

Job summary

Security Bank Corporation is seeking a Telesales Associate to achieve channel and campaign targets through telemarketing callouts, promoting BetterBanking products to customers. Responsibilities include calling existing and new customers, collecting accurate information, processing applications, and ensuring compliance with bank policies.

The role requires 1–2 years of experience and strong interpersonal skills.

Qualifications

• Bachelor's degree in any field.
• Proficient in MS Office (Word, Excel, PowerPoint).
• 1–2 years of relevant experience; strong interpersonal skills.
• Ability to work under pressure in a fast-paced banking environment.

Responsibilities

• Conducts callouts to existing and new customers of the bank by operating telephone equipment, automatic dialing systems, and other telecommunication technologies to market product features and present benefits of the products accurately and persuasively and gather relevant client information needed to process applications or requests.
• Ensure completeness, accuracy, and consistency of client information via system access, dialer tools, and quality control measures to achieve on-time and proper processing of applications/ requests and prevent customer complaints.
• Adhere to company rules and regulations using manuals, handbooks, and memos pertaining to compliance with the policies and procedures based on the bank's guidelines.

Skills

Interpersonal skills

Telemarketing

Strong communication

Education

Bachelor's degree in any field

Tools

MS Office

Job description

Security Bank Corporation is seeking a Telesales Associate to achieve channel and campaign targets through telemarketing callouts, promoting BetterBanking products to customers. Responsibilities include calling existing and new customers, collecting accurate information, processing applications, and ensuring compliance with bank policies.

The role requires 1–2 years of experience and strong interpersonal skills.