Banking Sales & Service Specialist

Security Bank Corporation; Cebu City; On-site; PHP 360,000 - 480,000; Full time

Job summary

Security Bank Corporation is seeking a Customer Advisor to handle in-house selling, cross-selling of bank products, and portfolio management to meet sales targets. The candidate should have at least 3 years of combined sales and operations experience in branch banking, preferably in tellering or new accounts, with strong interpersonal and negotiation skills.

The role requires willingness to work in Cebu branches, and the candidate will contribute by identifying customer needs, advising on

Qualifications

• Bachelor's degree in any field.
• At least 3 years of combined sales and operations experience in branch banking.
• Strong customer service orientation and interpersonal skills.

Responsibilities

• Identify customer needs and nurture relationships through marketing calls and cross-selling of bank products.
• Assist walk-in customers by advising on bank products to meet their needs and process transactions.
• Handle customer complaints by coordinating with BCM and relevant units for timely resolution.
• Process over-the-counter transactions per Bank policies to ensure service delivery within standards.

Skills

Interpersonal skills

Negotiation

Customer service

Cross-selling

Education

Bachelor's degree

Job description

Security Bank Corporation is seeking a Customer Advisor to handle in-house selling, cross-selling of bank products, and portfolio management to meet sales targets. The candidate should have at least 3 years of combined sales and operations experience in branch banking, preferably in tellering or new accounts, with strong interpersonal and negotiation skills.

The role requires willingness to work in Cebu branches, and the candidate will contribute by identifying customer needs, advising on