Banking Client Services Specialist

BDO Unibank; Quezon City; On-site; PHP 279,000 - 446,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to accurately process over-the-counter transactions including deposits, withdrawals, payments, remittances, and foreign exchange in line with the bank's standards. The role emphasizes efficient service delivery and adherence to policy.

The successful candidate will work onsite in Cubao, demonstrate clear communication, and support customers with banking products and services while maintaining compliance and accuracy in all transactions.

Qualifications

• Bachelor’s degree required, preferably in business-related field.
• Strong communication skills and ability to handle customer inquiries clearly.
• Fresh graduates welcome; relevant internship or exposure is a plus.

Responsibilities

• Performs start and end of day banking activities per approved processes.
• Provides customer service to clients and may promote bank products and services.
• Performs other duties as required and ensures compliance with bank policies.
• Maintains regulatory and procedural standards in daily transactions.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job, preferably Business course

Job description

BDO Unibank, Inc. is seeking a Client Service Associate to accurately process over-the-counter transactions including deposits, withdrawals, payments, remittances, and foreign exchange in line with the bank's standards. The role emphasizes efficient service delivery and adherence to policy.

The successful candidate will work onsite in Cubao, demonstrate clear communication, and support customers with banking products and services while maintaining compliance and accuracy in all transactions.