Banking Client Experience Specialist

BDO Unibank; Dumaguete; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines is a leading full‑service bank offering financial and digital services. The Client Service Associate processes over‑the‑counter transactions accurately, including cash deposits and withdrawals, payments, and currency exchanges.

Requirements include a bachelor’s degree (business preferred); fresh graduates welcome. Proficiency in computer and business applications, good communication, problem solving, and multitasking under pressure are essential. EOE.

Qualifications

• Completion of a Bachelor's degree, preferably in a Business course; Fresh graduates are welcome to apply.
• Banking experience is an advantage.

Responsibilities

• Perform start and end of day banking activities
• Ensures compliance to the Bank’s policies, procedures and regulatory requirements
• Provides appropriate customer service to clients of the Bank and promote Bank’s products and services
• Performs all other tasks that may be required from time to time

Skills

Computer & business apps

Oral & written communication

Problem solving & numeracy

Multitasking under pressure

Education

Bachelor's degree in Business

Job description

BDO Unibank, Inc. in the Philippines is a leading full‑service bank offering financial and digital services. The Client Service Associate processes over‑the‑counter transactions accurately, including cash deposits and withdrawals, payments, and currency exchanges.

Requirements include a bachelor’s degree (business preferred); fresh graduates welcome. Proficiency in computer and business applications, good communication, problem solving, and multitasking under pressure are essential. EOE.