Banking Client Service Specialist

BDO Unibank; Compostela; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. The Client Service Associate handles over‑the‑counter transactions including cash and checks, foreign currency exchanges, and other services at Cebu City location.

The role emphasizes accurate processing, excellent customer service, and adherence to policies while promoting bank products and handling multiple tasks under pressure.

Qualifications

• Proficient in computer and business applications.
• Effective oral and written communication skills.
• Good problem solving and numerical skills.
• Ability to multitask and can work well under pressure.

Responsibilities

• Perform start and end of day banking activities.
• Ensures compliance to the Bank’s policies, procedures and regulatory requirements.
• Provides appropriate customer service to clients of the Bank and promote Bank’s products and services.
• Performs all other tasks that may be required from time to time.

Skills

Customer service

Communication

Numerical skills

multitasking

Education

Bachelor's degree

Job description

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. The Client Service Associate handles over‑the‑counter transactions including cash and checks, foreign currency exchanges, and other services at Cebu City location.

The role emphasizes accurate processing, excellent customer service, and adherence to policies while promoting bank products and handling multiple tasks under pressure.