Banking Accounts ( Newbies ) Location- Fairview Terraces

Gratitude Philippines; Manila; On-site; PHP 246,000 - 324,000; Full time

Benefits offered by this job

Joining bonus

Job summary

Gratitude Philippines is hiring Customer Service Representatives to join our on-site teams at EDSA Greenfield, Fairview Terraces, and Vertis North. You will handle inquiries, provide accurate information, and assist with concerns to ensure a positive customer experience.

Requirements include a high school diploma, no call center experience required, and optional 6 months CCE or 12 months BPO experience depending on location. Salary up to PHP 22,000–29,000.

Qualifications

• High School or Senior High School graduate required.
• No call center experience required.
• 6 months of Customer Contact Experience (CCE) is an advantage.
• 12 months of BPO experience is an advantage for Vertis North location.

Responsibilities

• Handle customer inquiries and provide accurate information.
• Assist with customer concerns and ensure a positive customer experience.

Skills

Customer service

Communication skills

Education

High School diploma / Senior High School

Job description

We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Service Representatives.

As a Customer Service Representative, you will handle customer inquiries, provide accurate information, assist with customer concerns, and ensure a positive customer experience.

Qualifications

EDSA Greenfield

• At least High School or Senior High School Graduate.
• No call center experience required.
• At least 6 months of Customer Contact Experience (CCE) is an advantage.
• Salary: Up to ₱22,000

Fairview Terraces

• At least High School or Senior High School Graduate.
• No call center experience required.
• At least 6 months of Customer Contact Experience (CCE) is an advantage.
• Salary: Up to ₱29,000

Vertis North

• At least High School or Senior High School Graduate.
• No call center experience required.
• At least 6 months of CCE or 12 months of BPO experience is an advantage.
• Salary: Up to ₱24,000

General Requirements

• Willing to work onsite.
• Willing to work on shifting schedules.
• Good communication and customer service skills.
• Willing to undergo the recruitment and assessment process.

Important Reminder

Please ensure you tag Gratitude Jobs during the interview to receive a joining bonus upon getting hired.