Customer Service Representative (CSR) | Newbie-Friendly | Local Financial Account

Sapient Global Services; Quezon City; Sur place; PHP 279 000; Plein temps

Avantages offerts par ce poste

Competitive Salary (up to 25K)

Monthly Commissions

HMO with 2 FREE Dependents

Life Insurance & Retirement Plan

Flexible Shifts

Incentives and Signing Bonuses

Free Coffee and Biscuits

Résumé du poste

A local financial services company in Quezon City is seeking Customer Service Representatives. No experience is necessary as comprehensive training will be provided. Employees can enjoy competitive salaries up to 25K, monthly commissions, and various rewards including HMO coverage. The role involves handling customer inquiries and providing excellent service across multiple channels. Flexible shifts and career growth opportunities are also available, making this an excellent entry point for those looking to start their career in customer service.

Qualifications

• Strong communication and interpersonal skills are essential.
• Customer service tools proficiency is a plus but not required.
• Attention to detail and effective problem-solving abilities required.

Responsabilités

• Handle customer inquiries and provide solutions across various channels.
• Process orders, returns, and account updates efficiently.
• Document interactions and transactions accurately.

Connaissances

Strong communication skills

Interpersonal skills

Attention to detail

Problem-solving abilities

Formation

High school diploma or equivalent

Description du poste

Customer Service Representative (CSR) | Newbie-Friendly | Local Financial Account

Negotiable

On-site - Quezon City No Exp Required High/Senior High School Full-time

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Professional Development

Job Training

We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila!

Experience a one-day hiring process and salary offer up to 25K plus monthly commissions!

Your Day-to-Day:

• Handle customer inquiries, provide solutions, and resolve issues across various channels.
• Offer accurate information about products, services, and company policies.
• Process orders, returns, and account updates efficiently
• Maintain high standards of customer service and satisfaction.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Document interactions and transactions accurately.

Qualifications:

• High school diploma or equivalent required; customer facing work experience is a plus.
• No prior customer service experience necessary—we provide comprehensive training!
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.
• Ability to work in a fast-paced environment and adapt to changing customer needs.
• Proficiency with customer service tools and systems is a plus but not required.

Why You Should Apply:

• Competitive Salary (up to 25K)
• Monthly Commissions
• Fast-Track Career Growth for top performers
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office (because work should be enjoyable!)
• Pioneer Accounts (including Non-voice and Easy Accounts)
• Incentives, Signing Bonuses, and More Premium Perks
• Flexible Shifts (Day, Mid, and Night)
• Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you’re new to customer service or looking to elevate your career, we have a place for you!

Ready to take your career to the next level? Let’s chat about how you can grow with us—apply today!

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.