BANK TELLER MALATE

Bank of the Philippine Islands (BPI); Manila; On-site; PHP 201,000 - 357,000; Full time

Job summary

Bank of the Philippine Islands (BPI) is seeking a branch associate to handle over-the-counter transactions and customer inquiries in Manila. The role involves deposits, withdrawals, encashment, and payments, with responsibilities in filing, verification, and cross-selling.

The incumbent should have a Bachelor's degree (any field) and strong communication skills. Experience in customer service is an advantage, and the position requires rotation within the Manila area to different branches.

Qualifications

• Bachelor's degree in any field, business-related preferred.
• No work experience required but customer service experience is a plus.
• Strong communication and interpersonal abilities.

Responsibilities

• Process over-the-counter transactions: deposits, withdrawals, encashment, payments.
• Assist UNIPRO with scanning, filing signature cards, and bank documents.
• Review check transactions and verify currency authenticity.
• Cross-sell to existing clients of the branch.
• Refer clients with queries to other bank products and services.
• Provide WOW Customer Experience to all transacting clients.
• Perform other duties as assigned.

Skills

Communication skills

Interpersonal skills

Initiative

People skills

Education

Bachelor's Degree (any field)

Job description

Job Description:

Responsibilities

• Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions
• Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents
• Reviewing all check transactions and verifying authenticity of all notes received
• Cross-selling to existing clients of the branch
• Referring transacting clients who have queries or are interested in other bank products
• Continuously providing a WOW Customer Experience to all transacting clients
• Performing other functions that may be assigned from time to time

Requirements

• Bachelor's Degree in any field, preferably business-related
• No work experience required but experience in customer service is an advantage
• Good communication skills and interpersonal skills
• High level of initiative and innovation
• Ability to work well with people from various socio-economic classes
• Willing to be assigned and rotated to any branch strictly within Manila Area