Bank Teller - Customer Experience Champion

Bank of the Philippine Islands (BPI); Cotabato City; On-site; PHP 240,000 - 360,000; Full time

Job summary

Bank of the Philippine Islands (BPI) is seeking a Customer Sales and Service Associate to deliver competent, caring, fast, and accurate banking service. The role emphasizes handling transactions, assisting with documents, and promoting bank products while maintaining exceptional customer experience.

Eligibility includes a bachelor's degree and strong communication skills; no prior work experience required, though relevant service experience is a plus.

Qualifications

• Bachelor's Degree in any field, preferably business-related.
• Good communication and interpersonal skills.
• High initiative and innovation.
• Ability to work with people from various socio-economic classes.

Responsibilities

• Process over-the-counter transactions including cash and check deposits, withdrawals, encashment and payments.
• Assist UNIPRO with scanning, filing signature cards and other documents.
• Review check transactions and verify authenticity of notes.
• Cross-sell to existing branch clients and refer clients to bank products.
• Provide WOW customer experience to all transacting clients.
• Perform other duties as assigned.

Education

Bachelor's Degree

Job description

Bank of the Philippine Islands (BPI) is seeking a Customer Sales and Service Associate to deliver competent, caring, fast, and accurate banking service. The role emphasizes handling transactions, assisting with documents, and promoting bank products while maintaining exceptional customer experience.

Eligibility includes a bachelor's degree and strong communication skills; no prior work experience required, though relevant service experience is a plus.