Bank Teller

Development Bank of the Philippines; Northern Mindanao; On-site; PHP 201,000 - 312,000; Full time

Job summary

Development Bank of the Philippines is seeking a Customer Service Associate (Provincial Branch) to process bank deposits and service client inquiries. You will ensure accuracy, follow bank policies, and provide friendly service at the branch.

Key duties include handling PHP cash deposits/withdrawals, posting media scans, filing slips, and reconciling daily Peso transactions, while verifying notes and customer IDs. 1 year of relevant experience and 8 hours of training are required.

Qualifications

• 1 year of relevant work experience
• 8 hours of relevant training
• Career Service Professional for Second Level Positions/ PD 907 (Honor Graduate Eligibility) / RA1080 eligibility

Responsibilities

• Process over-the-counter transactions for PHP cash deposits and withdrawals
• Ensure updated posting media scanning and proper filing of teller blotter and deposit/withdrawal slips in Peso transactions
• Verify authenticity of notes, validity of checks and IDs for Peso transactions
• Sort unfit Peso notes for turnover to the Cashier
• Report daily PHP transactions and reconcile against teller's blotter

Skills

Customer service

Job description

CUSTOMER SERVICE ASSOCIATE (PROVINCIAL BRANCH)

About the job

The Customer Service Associate is responsible in processing and servicing of bank deposit products and other services likewise attending to client queries.

Responsibilities:

• Process over-the-counter transactions for PHP cash deposit and withdrawals accordance with bank's policies and procedures;


• Ensure updated scanning of posting medias and proper filing of all approved teller's blotter and deposit/withdrawal slips in Peso currency transactions daily;


• Verify authenticity of notes, validity of checks and identification documents presented for Peso transactions;


• Sorting of unfit Peso notes for turn-over to the Cashier;


• Reporting of daily PHP transactions to MLD-ODC, filing of Incident Reports thru EOLMM; and


• Verifies and reconciles all Peso transactions for the day as against teller's blotter report.

Qualifications:

Work Experience: 1 year of relevant experience

Training: 8 hours of relevant training

Eligibility: Career Service Professional for Second Level Positions/ PD 907 (Honor Graduate Eligibility) / RA1080