Customer-Centric Banking Teller

Development Bank of the Philippines; Northern Mindanao; On-site; PHP 201,000 - 312,000; Full time

Job summary

Development Bank of the Philippines is seeking a Customer Service Associate (Provincial Branch) to process bank deposits and service client inquiries. You will ensure accuracy, follow bank policies, and provide friendly service at the branch.

Key duties include handling PHP cash deposits/withdrawals, posting media scans, filing slips, and reconciling daily Peso transactions, while verifying notes and customer IDs. 1 year of relevant experience and 8 hours of training are required.

Qualifications

• 1 year of relevant work experience
• 8 hours of relevant training
• Career Service Professional for Second Level Positions/ PD 907 (Honor Graduate Eligibility) / RA1080 eligibility

Responsibilities

• Process over-the-counter transactions for PHP cash deposits and withdrawals
• Ensure updated posting media scanning and proper filing of teller blotter and deposit/withdrawal slips in Peso transactions
• Verify authenticity of notes, validity of checks and IDs for Peso transactions
• Sort unfit Peso notes for turnover to the Cashier
• Report daily PHP transactions and reconcile against teller's blotter

Skills

Customer service

Job description

Development Bank of the Philippines is seeking a Customer Service Associate (Provincial Branch) to process bank deposits and service client inquiries. You will ensure accuracy, follow bank policies, and provide friendly service at the branch.

Key duties include handling PHP cash deposits/withdrawals, posting media scans, filing slips, and reconciling daily Peso transactions, while verifying notes and customer IDs. 1 year of relevant experience and 8 hours of training are required.