Bank Operations Specialist – Client Services

BDO Unibank; San Juan; On-site; PHP 223,000 - 335,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services.

The Client Service Associate will process over the counter transactions including deposits, withdrawals, payments, foreign exchange and remittances in line with bank standards. They will provide accurate and timely service to clients, promote bank products, and ensure adherence to policies and regulatory requirements.

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course.
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates.
• Required Skill: Communicates clearly and effectively.
• Willing to work onsite in Greenhills Area.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job, preferably Business course

Job description

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services.

The Client Service Associate will process over the counter transactions including deposits, withdrawals, payments, foreign exchange and remittances in line with bank standards. They will provide accurate and timely service to clients, promote bank products, and ensure adherence to policies and regulatory requirements.