Banking Client Services & Transactions Associate

BDO Unibank; New Lucena; On-site; PHP 335,000 - 580,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services.

The Client Service Associate assists in accurate, efficient processing of over‑the‑counter transactions including deposits, withdrawals, payments, remittances and foreign exchange, adhering to bank standards. The role emphasizes providing excellent customer service, supporting product promotion, and strict compliance with policies.

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course.
• Preferably at least one year experience in branch operations in a commercial or universal bank, but open to fresh graduates.
• Required Skill: Communicates clearly and effectively.
• Willing to work onsite in Southern Tagalog Area.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to clients, including promoting bank products and services.
• Performs other duties as required from time to time.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree in Business or related

Job description

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services.

The Client Service Associate assists in accurate, efficient processing of over‑the‑counter transactions including deposits, withdrawals, payments, remittances and foreign exchange, adhering to bank standards. The role emphasizes providing excellent customer service, supporting product promotion, and strict compliance with policies.