Bad Debt Prevention Specialist | Temporary WFH | Makati | Day 1 HMO

Emapta; Makati; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Day 1 HMO coverage with dependents

Night differential pay

Temporary WFH arrangement

Makati office near MRT

Job summary

Emapta Philippines is seeking a Bad Debt Prevention Specialist to safeguard revenue and strengthen financial confidence for a major American media client. You will oversee collections, assess credit risk, and partner with cross-functional teams to optimize cash flow across broadcast and digital platforms.

The role offers night shift hours in Makati, with temporary WFH and strong career growth within a globally connected organization.

Qualifications

• Strong analytical and problem-solving abilities with attention to detail.
• Excellent written and verbal communication; customer service oriented.
• Proven ability to manage time and prioritize in a fast-paced environment.

Responsibilities

• Serve as primary contact for bad debt inquiries and recoveries.
• Monitor collections and update recovery progress and reports.
• Coordinate with Legal teams and third-party agencies on actions.
• Analyze bankruptcy accounts and prepare required Notifications and Proofs of Claim.

Skills

Analytical skills

Communication skills

Time management

Microsoft Excel

Cross-functional collaboration

Education

Bachelor's degree in Finance/Accounting/Business Admin

Tools

Salesforce

Dun & Bradstreet (DnBi)

Creditsafe

Job description

Protect Revenue And Strengthen Financial Confidence Across American Media

Shape financial confidence across America's powerful audio advertising ecosystem. As a Bad Debt Prevention Specialist, contribute to the commercial resilience of a media leader connecting brands with audiences nationwide. Your financial judgment supports sustainable revenue and business continuity across broadcast and digital platforms. Gain international exposure, advance your credit risk expertise, and build a lasting career with Emapta's top 1% talent.

Job Overview

• Employment type: Full-time
• Shift: Night Shift | Monday to Friday, 9:00 PM-6:00 AM PHT
• Weekends Off
• Work setup: Temporary Work From Home | PNB Building, Makati

Exciting Perks Await!

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Temporary WFH arrangement
• Prime office location in Makati (easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Fully customized Emapta laptop with peripherals
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used at your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

Education and Experience

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field (preferred).
• At least 2 to 3 years of relevant experience in accounts receivable, collections, credit analysis, credit risk management, or a related financial function.

Knowledge and Skills

• Strong analytical, organizational, and problem-solving skills, with exceptional attention to detail.
• Excellent verbal and written communication skills, with a strong customer service orientation.
• Effective time management and prioritization skills to handle multiple responsibilities and meet deadlines in a fast-paced environment.
• Intermediate to advanced proficiency in Microsoft Excel, with the ability to quickly learn financial and operational systems.
• Experience with Salesforce, Dun & Bradstreet (DnBi), Creditsafe, or similar credit reporting and risk assessment tools (preferred).
• Ability to perform effectively under pressure and manage challenging situations professionally.

Preferred Competencies

• Knowledge of credit risk assessment, collections, bankruptcy procedures, and debt recovery practices.
• Strong stakeholder management and cross-functional collaboration skills.
• Experience in process improvement and automation initiatives.
• Ability to evaluate financial data, assess potential risks, and provide sound, risk-based recommendations.

Your Daily Tasks

Bad Debt Recovery and Collections

• Serve as the primary point of contact for bad debt-related inquiries, escalations, and recovery activities.
• Monitor collection efforts, account statuses, and recovery progress to minimize financial exposure and improve recovery outcomes.
• Coordinate with internal Legal teams and third-party collection agencies on collection placements, legal actions, and debt recovery initiatives.
• Track bankruptcy accounts and assist with the preparation and submission of required notifications and Proof of Claim filings.
• Maintain accurate records and reports on bad debt accounts, recoveries, legal matters, collection placements, and bankruptcy proceedings.

Credit Risk Management

• Support the administration and continuous improvement of credit and risk management strategies.
• Gather and analyze customer information to facilitate credit reviews and support credit approval or denial decisions.
• Conduct periodic account reviews to identify changes in credit risk profiles and recommend appropriate adjustments to credit limits or payment terms.
• Assist management with account evaluations and the implementation of collection holds when necessary.
• Monitor account activities and emerging credit risks to facilitate proactive risk mitigation measures.

Cross-Functional Collaboration and Process Improvement

• Collaborate with Sales, Finance, and Financial Operations teams to align credit and collection practices with business objectives and customer relationship management standards.
• Support employee training, policy development, process improvement initiatives, and automation projects related to credit and collections.
• Participate in special projects, investigations, report preparation, and other business initiatives as assigned.
• Complete inquiries, case requests, assigned tasks, and reports within established service levels and deadlines.

About the Client

Our client is a leading American audio media company connecting millions of listeners through broadcast radio, podcasts, digital streaming, and live entertainment. With an extensive network of radio stations, popular podcasts, and digital platforms, they deliver music, news, sports, and entertainment nationwide. Their innovative advertising solutions help brands reach targeted audiences through broadcast, digital audio, and integrated marketing campaigns. Through technology, compelling content, and audience insights, our client continues to transform how Americans experience entertainment and engage with brands.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2026 for the fifth year in a row and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.