Backup and Recovery Operations Engineer

INSURANCE COMPANY OF NORTH AMERICA (A Chubb Company); Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Insurance Company of North America (A Chubb Company) in the Philippines seeks an experienced Backup and Recovery Engineer to own Rubrik infrastructure and drive modernization of backup solutions. You will troubleshoot performance, perform tuning and hardware upgrades, write SOPs, and ensure SLA adherence across Windows, Linux, AIX, databases, NAS and VMware.

The role requires automation scripting, documentation to Chubb standards, and collaboration with global teams to deliver reliable DR and

Qualifications

• Hands-on experience with enterprise Backup and Recovery technologies.
• Strong understanding of Disaster Recovery at server/datacenter level.
• Good understanding of networking concepts.
• Rubrik experience is a plus.
• Analytical mindset with methodical approach.
• Ability to work independently and with global teams.

Responsibilities

• Manage Rubrik Backup and Recovery Infrastructure operations.
• Assist modernization of backup and recovery capabilities.
• Troubleshoot Backup/Recovery issues (performance and incidents).
• Perform performance tuning, hardware upgrades and resource optimization.
• Provide preventative maintenance to ensure performance, availability, and security.

Skills

Rubrik

Backup & Recovery

Disaster Recovery

Networking concepts

VMware

Scripting/Automation

Storage concepts

Windows

Linux / AIX

Databases

Troubleshooting

Tools

Rubrik

VMware

Job description

Primary Job Responsibilities:

• Management, operations and oversight of Rubrik Backup and Recovery Infrastructure.
• Assist with Modernization of operational capabilities for backup and recovery solutions.
• Troubleshoot all Backup/Recovery related issues (performance and incident management).
• Perform ongoing performance tuning, hardware upgrades and resource optimization as required.
• Provide preventative maintenance routines to ensure system performance, availability, and security.
• Configure and manage Backup and Recovery tooling including defining and maintaining SLA’s
• Assure operational activities and SLA’s are met. Act as an escalation point for issues related to Backup and Recovery (i.e. for a variety of systems including Windows, Linux, Unix (AIX), Databases (SQLServer, Oracle, DB2, etc.), NAS, File servers, VMWare infrastructure etc.)
• Assist the team in defining standards for Backup and Recovery technologies and best practices.
• Prepare standard operating procedures and documentation for Backup and Recovery environment.
• Produce extensive detailed documentation according to Chubb standards.
• Work with the Project Management office on migration to new backup solution(s).
• Assists in the development of disaster recovery plans.
• Build automation scripts for the infrastructure technologies supported.
• Participate in change and incident management as needed
• Analyze and troubleshoot Rubrik deployment and operational issues.

• Practical hands-on experience with Backup and Recovery technologies.
• Good understanding of Disaster Recovery at a server and datacenter level.
• Good understanding of networking and network technologies and concepts
• Rubrik experience is a plus
• Demonstrates knowledge of a broad range of technology towers i.e.: Backup and Recovery, Virtualization, Storage, Intel, Networking, Data Center Migration and Disaster Recovery.
• Good analytical skills and a methodical mindset

• Hands-on technical experience with enterprise technologies including Backup, Recovery and Disaster Recovery.
• Excellent problem determination and debugging skills
• Document root cause including remediation and detection
• Ability to work independently and on a team with colleagues across the globe
• Excellent written and verbal communication skills
• Self-driven with the ability to manage workload without direct supervision
• Scripting/automation skills are a plus
• Experience working with Virtualization technologies such as VMWare