Back Office Associate

MicroSourcing; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Comprehensive training

Friendly work environment

Career growth opportunities

Weekly team activities

Monthly events and celebrations

Collaborative culture

Job summary

MicroSourcing in Eastwood, Quezon City, Philippines, is seeking a detail-oriented Back Office Support Associate for onsite day shift. The role focuses on data entry, document review, and maintaining accurate records, with training provided to build foundational skills.

No prior BPO experience is required. You will learn company processes, collaborate with onshore and offshore teams, and gain experience in a professional office setting with clear pathways for career growth.

Qualifications

• No prior BPO experience required.
• Attention to detail and accuracy in data handling.
• Proficient with computer systems and software.
• Strong written and verbal English communication.
• Willing to learn company processes and tools.

Responsibilities

• Upload and process data accurately and efficiently.
• Review documents to ensure required information is complete.
• Identify and correct missing or incorrect information.
• Maintain accurate records and organize files.
• Communicate professionally via email with onshore and offshore colleagues.
• Follow company processes and guidelines for documents.
• Provide general administrative support to the team.
• Assist with other back-office tasks as assigned.

Skills

Attention to detail

English communication

Multitasking

Independent and collaborative

Organized

Willingness to learn

Job description

Position: Back Office Associate

Work setup: Onsite | Day shift

Location: Eastwood, Quezon City, Philippines

Job Summary

We are looking for a detail-oriented and reliable Back Office Support Associate to join our team. This role is ideal for individuals who are looking to start their career in a call center or administrative support environment, even without prior experience. The position primarily focuses on back‑office tasks, including uploading and reviewing homemade invoices, ensuring information accuracy, and supporting day‑to‑day administrative operations. There may also be opportunities to assist with additional back‑office responsibilities handled by the Approvals and Verifications team.

Key Responsibilities

• Upload and process data accurately and efficiently.
• Review documents to ensure all required information is complete.
• Identify and correct missing or incorrect information.
• Maintain accurate records and organize files appropriately.
• Communicate professionally via email and with internal colleagues (onshore and offshore).
• Follow company processes and guidelines when handling documents.
• Provide general administrative support to the team.
• Assist with other back‑office tasks as assigned.

Qualifications & Skills

• No prior BPO experience required.
• Strong attention to detail with the ability to identify errors or missing information.
• Intermediate computer proficiency.
• Comfortable navigating multiple systems and software applications.
• Good written and verbal English communication skills.
• Willingness to learn and follow established processes.
• Organized, dependable, and capable of managing repetitive tasks efficiently.
• Ability to work independently and collaboratively within a team.

Benefits

• Comprehensive training and support for beginners.
• Friendly and collaborative work environment.
• Opportunity to gain experience in a professional office setting.
• Career growth opportunities for high‑performing employees.
• Monthly rewards and recognition programs.
• Weekly team engagement activities for both onshore and offshore teams
• Monthly team events with food and celebrations.
• Supportive leadership and coaching culture.
• Inclusive and positive workplace environment.
• Opportunities for continuous learning and professional development.
• Collaborative culture that values teamwork and employee well‑being.

Terms & conditions apply.