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Work Avenue and Business Solutions Incorporated is seeking an onsite Administrative/Back-Office support specialist in Cebu City. You will handle record processing, data maintenance, and coordination with internal teams to resolve operational issues, while ensuring accuracy and confidentiality.
The role requires attention to detail, strong English communication, and proficiency in Microsoft Office. Shifts including weekends/holidays may apply, with on-site work in Cebu City.
Perform administrative and back-office support tasks efficiently.
Process and update customer or business records with accuracy.
Review, verify, and maintain documents and data.
Ensure timely completion of assigned tasks while meeting quality standards.
Coordinate with internal teams to resolve operational concerns.
Maintain confidentiality of company and customer information.
Follow company policies, procedures, and service-level agreements (SLAs).
Meet productivity, accuracy, and attendance targets.
High school graduate, Senior High School graduate, or college graduate.
Previous experience in back office, administrative support, data entry, or BPO is an advantage.
Excellent attention to detail and organizational skills.
Good written and verbal communication skills in English.
Proficient in Microsoft Office applications (Word, Excel, Outlook) and basic computer navigation.
Ability to work independently and as part of a team.
Willing to work on shifting schedules, weekends, and holidays if required.
Must be willing to work onsite in Cebu City.
No virtual interviews (onsite interview only)