B2B SaaS BI Analyst – Renewals & Sales Ops (Onsite)

Concentrix; Quezon City; On-site; PHP 600,000 - 1,100,000; Full time

Job summary

Concentrix in Bridgetowne, Quezon City is seeking a Business Intelligence Analyst to own reporting and insights for Renewals and Sales Operations, helping drive NRR, GRR, and reduce churn. You will build dashboards using Power BI/Tableau/Looker and partner with Renewals & Sales leaders to analyze churn and renewal forecasting.

The role requires advanced SQL + Excel/Sheets, and strong Salesforce experience, with on-site work at Bridgetowne. This is a full-time position in the Philippines.

Qualifications

• 3+ years as BI/RevOps/Sales Ops in B2B SaaS.
• Experience supporting Renewals or B2B Sales Operations.
• Strong Salesforce experience: power user of Salesforce CRM or client/account.
• Advanced SQL + Excel/Sheets skills.

Responsibilities

• Build and maintain dashboards for Renewals and Sales pipelines.
• Analyze churn, renewal forecasting, and upsell opportunities.
• Be Salesforce data expert - build reports, dashboards, and extract insights from Salesforce (Sales Cloud).
• Translate complex data into clear recommendations for stakeholders.

Skills

SQL

Excel/Sheets

Analytical thinking

Data storytelling

Tools

Power BI

Tableau

Looker

Salesforce

Job description

Concentrix in Bridgetowne, Quezon City is seeking a Business Intelligence Analyst to own reporting and insights for Renewals and Sales Operations, helping drive NRR, GRR, and reduce churn. You will build dashboards using Power BI/Tableau/Looker and partner with Renewals & Sales leaders to analyze churn and renewal forecasting.

The role requires advanced SQL + Excel/Sheets, and strong Salesforce experience, with on-site work at Bridgetowne. This is a full-time position in the Philippines.