Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.
easyIT is a Melbourne-based MSP undergoing a strategic marketing transformation. You will directly support the fractional CMO, building marketing infrastructure, driving lead generation, and increasing brand visibility across campaigns, content creation, and outbound activities.
The role blends content, campaign execution, and outbound lead generation with measurable business results, offering hands-on growth in a changing environment and cross-functional collaboration.
easyIT is a 23-year-old Melbourne, Australia based managed service provider (MSP) with an extraordinary track record: 99% client retention rate and zero churn over two decades. We partner with growing businesses (10-80 employees) across manufacturing, professional services, and distribution sectors, providing comprehensive IT support that enables business growth.
You'll be joining during a critical transformation phase, working directly with our fractional CMO to build easyIT's marketing infrastructure from the ground up. You'll execute the strategic BLUEPRINT we've developed to generate qualified leads, build brand visibility, and create systematic revenue growth.
You'll have the rare opportunity to see immediate impact from your work. Every campaign you execute, every piece of content you create, and every lead you generate will be directly visible in company growth. This role combines content creation, campaign execution, and outbound lead generation, making it perfect for someone who wants diverse marketing experience with measurable business results.
Position Type: Full Time
Reporting Structure: You'll work under the strategic direction of our fractional CMO, with direct collaboration with the CEO/founder for subject matter expertise and client insights.
Work Style: Onsite Ortigas - with possibility of 1 day WFH
Website Content:Write and update service pages, About page, location pages based on strategic messaging frameworks. Build and test landing pages for lead magnets, case study downloads, and specific campaigns.
Blog Content:Draft 2-4 blog posts per month (1,500-3,000 words) following SEO content calendar and keyword targeting
Case Studies:Interview clients and write compelling case studies highlighting retention and client success stories
Email Marketing:Write email sequences for lead nurture, referral requests, and newsletter content
Sales Enablement Materials:Create persona-specific one-pagers (Owner/CEO, CFO, Office Manager, IT Manager versions)
Prospect List Building:Research and build targeted lists of 10-80 employee businesses in Melbourne matching ideal customer profile
LinkedIn Outreach:Execute connection requests and personalised messaging campaigns via SalesFlow (or similar automation tools)
Cold Email Campaigns:Write and launch multi-touch email sequences using best practices for deliverability
Personalisation at Scale:Research prospects and customise messages using company-specific details and pain points
Response Management:Monitor replies, categorise responses (interested/not interested/questions), coordinate handoffs to CEO
Follow-up Sequences:Execute systematic follow-up across channels (LinkedIn + email + potentially phone)
Performance Optimisation:Track metrics (connection rates, reply rates, meeting bookings), adjust messaging based on results
Referral Campaigns:Execute systematic referral request campaigns to top clients using prepared scripts and templates
Email Campaigns:Set up and manage automated email sequences in GoHighLevel (or designated email platform)
Google Business Profile:Post weekly updates using 4-post rotation (company news, tips/advice, client success, offers/promotions)
Social Media:Create and schedule LinkedIn posts (2-3x per week) based on content bank and thought leadership strategy
Content Repurposing:Turn long-form blog content into social posts, email snippets, and one-pager excerpts
GoHighLevel Management:Input leads, update contact records, and maintain buying committee stakeholder data
Lead Tracking:Log all referrals, track source attribution, and update pipeline stages accurately
Contact Enrichment:Research and add missing stakeholder information for buying committees (CFO, Office Manager, IT Manager)
Monthly Reports:Compile data for CMO review (leads generated by source, campaign results, content performance)
Dashboard Maintenance:Update tracking dashboards with current metrics and key performance indicators
These are the essential skills you must have to be successful in this role:
Ability to write compelling business-focused content (NOT consumer/lifestyle writing)
Understanding of B2B buying psychology and multi-stakeholder decision-making processes
Can translate technical IT concepts into business outcome language
Experience writing for different stakeholder audiences (CEOs, CFOs, Operations Managers)
Native or near-native English proficiency
Excellent grammar, spelling, and sentence structure
Can adapt tone for different personas and platforms
Professional business communication style
LinkedIn Outreach:Proven experience executing B2B LinkedIn connection and messaging campaigns
Cold Email:Can write and execute multi-touch cold email sequences that generate responses
Outreach Tools:Experience with SalesFlow, Apollo, Lemlist, Instantly, or similar automation platforms
List Building:Can research and build targeted prospect lists based on ideal customer profile criteria
Personalisation:Understands how to personalise outreach at scale without manual one-off messages
Results-Oriented:Can demonstrate previous campaign results (connection rates 25%+, reply rates 3-8%)
GoHighLevel (or similar CRM):Campaign building, automation setup, contact management
WordPress or Website CMS:Content updates, page creation, basic formatting
Project Management Tools:Asana/Trello/Monday for task tracking and workflow management
Takes strategic direction and executes independently without hand-holding
Proactively identifies what needs to be done next
Meets deadlines consistently without constant reminders
Asks clarifying questions when needed but doesn't require constant supervision
Reviews own work before submission
Maintains brand consistency across all materials
Double-checks links, tracking codes, campaign settings
Can research industry-specific topics (MSP/IT services) and understand business models
Quick learner of new tools and systems
Able to understand client business models and adapt messaging accordingly
Research competitors and industry best practices proactively
These skills will make you stand out but aren't required:
SEO Knowledge:Basic understanding of keyword research, on-page optimisation, content structure for SEO, Google Business Profile optimisation, review management
Design Skills:Can create simple branded graphics in Canva, basic photo editing and optimisation
Analytics & Data Interpretation:Can pull and interpret Google Analytics data, comfortable with marketing metrics
Industry Experience:Previous work in B2B services marketing, MSP or technology sector familiarity
Deliverability Management:Email warmup, domain reputation, avoiding spam filters
2-5 years marketing coordinator/assistant experience in B2B services
1-2 years cold outreach experience (LinkedIn + email) with measurable results
Has executed outbound campaigns that generated qualified meetings/opportunities
Previously worked with small-medium businesses (10-100 employees)
Comfortable working remotely with minimal supervision
Takes ownership of deliverables from start to finish
Proactively communicates progress and blockers
Organised with multiple concurrent projects
Detail-oriented but also able to meet deadlines
Direct Impact:You'll see immediate results from your work
Ground Floor Opportunity:Join during the transformation phase and help build marketing infrastructure from scratch
Strategic Exposure:Work directly with the fractional CMO on strategic initiatives, not just tactical execution
Quality Over Quantity:We value thoughtful, high-quality work over churning out volume. You'll have time to do things right.