B2B AR Collections Specialist — Night Shift

Stafflink Express; Philippines; On-site; PHP 335,000 - 391,000; Full time

Job summary

Stafflink Express in Taguig is seeking a Collection Associate – B2B Accounts Receivable to manage customer portfolios, drive timely collections, and support healthy cash flow in a night shift role.

You will perform aging analyses, follow up on overdue invoices, and coordinate with Billing, Sales, and Cash Application teams to resolve issues while maintaining accurate interaction history for a global client base.

Qualifications

• Bachelor's degree in Commerce / Finance / Accounting; required
• 2-5 years of relevant AR/Collections experience
• Strong experience in B2B collections, reconciliations and dispute handling
• Knowledge of AR aging, dunning, promise-to-pay management
• Experience with ERP systems such as NetSuite, SAP, Oracle or similar

Responsibilities

• Manage assigned customer portfolios and aging buckets to achieve collection targets.
• Perform collections via calls and emails and follow up on payment commitments.
• Coordinate with Billing, Sales and Cash Application to resolve delays.
• Maintain accurate collection notes and customer communications.
• Support AP portal activities, invoice submissions, and PO-related issues.
• Escalate critical accounts and disputes per governance processes.
• Meet productivity, quality and SLA targets while ensuring customer satisfaction.

Skills

B2B collections

Account reconciliations

Dispute handling

Customer communication

English proficiency

Education

Bachelor's degree in Commerce / Finance / Accounting

Tools

ERP systems (NetSuite/SAP/Oracle)

AR tools

MS Office

Job description

Stafflink Express in Taguig is seeking a Collection Associate – B2B Accounts Receivable to manage customer portfolios, drive timely collections, and support healthy cash flow in a night shift role.

You will perform aging analyses, follow up on overdue invoices, and coordinate with Billing, Sales, and Cash Application teams to resolve issues while maintaining accurate interaction history for a global client base.