Night-Shift B2B AR Collections Specialist

Biitech Solutions

Taguig

On-site

PHP 558,000 - 781,200

Full time

14 days+

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Job summary

Biitech Solutions in Taguig is hiring a Collection Associate – B2B Accounts Receivable for a night shift onsite. You will manage AR, chase payments, and maintain cash flow while delivering excellent service.

Ideal candidates have 2–5 years in AR/B2B collections, strong English, ERP experience (SAP/Oracle/NetSuite), and comfort with SAP/Oracle tools. This full-time onsite role requires night shift work in Aura, Taguig.

Qualifications

Bachelor's Degree in Commerce, Finance, Accounting, or a related field.
2-5 years of experience in Accounts Receivable, B2B Collections, or Order-to-Cash (O2C) within a shared services environment.
Strong experience in B2B collections, account reconciliation, dispute resolution, and customer communication.
Experience using ERP systems such as SAP, Oracle, NetSuite, or similar platforms.
Proficient in Microsoft Office.
Excellent English communication skills (CEFR C1 or equivalent).
Willing to work onsite in Aura, Taguig on a night shift schedule.

Responsibilities

Manage assigned B2B customer portfolios and AR aging buckets to achieve collection targets.
Conduct collections through phone calls and emails while following up on payment commitments.
Investigate and resolve payment delays by coordinating with Billing, Sales, and Cash Application teams.
Perform account reconciliations and resolve payment disputes.
Maintain accurate collection notes, customer correspondence, and account status updates.
Support AP portal activities, invoice submissions, vendor setup requirements, and PO-related concerns.
Escalate critical accounts and disputes following established governance processes.
Meet productivity, quality, and SLA targets while providing a positive customer experience.