B2B Accounts Receivable - Collections Analyst | Night Shift | Quezon City

Concentrix Philippines; Quezon City; On-site; PHP 279,000 - 502,000; Full time

Job summary

Concentrix Philippines is seeking an experienced B2B Accounts Receivable - Collections Analyst to manage end-to-end receivable processes and corporate client collections. The role involves handling direct AR activities, resolving payment disputes, performing reconciliations, and maintaining healthy green trade receivables.

We are hiring for an upcoming class starting on October 12, with 100% onsite work at Tera Tower, Bridgetowne, Quezon City, on US-night shift hours and fixed weekends off.

Qualifications

• Minimum of 1 year of BPO experience with dual exposure in AR and Collections.
• Excellent written and verbal business communication skills for direct corporate client interaction.
• Prior exposure to international B2B collections and accounting workflows is an advantage.

Responsibilities

• End-to-End B2B Collections: Proactively engage with corporate clients regarding outstanding balances, follow up on past-due accounts, and escalate when necessary.
• Accounts Receivable Management: Process AR-related documentation, handle payment application and invoice matching, process credit adjustments, refunds, reinstatements, and write-offs.
• Account Reconciliation & Dispute Resolution: Reconcile client accounts, investigate payment discrepancies, and coordinate with internal and external stakeholders to resolve billing issues promptly.
• Order Release & Operations: Monitor credit standing and approve/release new sales orders within set daily shipping cut-offs.

Skills

AR and Collections experience

Communication

Job description

Job Summary

We are seeking an experienced B2B Accounts Receivable - Collections Analyst to manage end-to-end receivable processes and corporate client collections. In this role, you will be responsible for handling direct business-to-business collection activities, resolving complex payment disputes, performing account reconciliations, and managing daily AR functions to maintain healthy, green trade receivables.

We are actively hiring for an upcoming class starting on October 12.

Qualifications

• Dual Experience Required: Minimum of 1 year of BPO experience with dual exposure in both Accounts Receivable (AR) and Collections functions.
• Communication: Excellent written and verbal business communication skills for direct corporate client interaction.
• Advantage: Prior exposure to international B2B collections and accounting workflows is a strong advantage.

Key Responsibilities

• End-to-End B2B Collections: Proactively engage with corporate clients regarding outstanding balances, follow up on past-due accounts, and initiate proper escalation workflows when necessary.
• Accounts Receivable Management: Process AR-related documentation, handle payment application and invoice matching, process credit adjustments, refunds, account reinstatements, and write-offs.
• Account Reconciliation & Dispute Resolution: Reconcile client accounts, investigate payment discrepancies, and coordinate with internal and external stakeholders to resolve billing issues promptly.
• Order Release & Operations: Monitor credit standing and approve/release new sales orders within set daily shipping cut-offs.

Location: Tera Tower, Bridgetowne, Quezon City

Work Setup: 100% Onsite

Shift: Night Shift (US Hours) | Fixed Weekends Off