Azure Integration Support Engineer — Real-Time Data Platform

Fujitsu Philippines Inc.; Manila; On-site; PHP 700,000 - 900,000; Full time

Job summary

Fujitsu Philippines Inc. seeks an experienced L2/L3 Azure integration support engineer to provide second- and third-level support for near-real-time customer integration platforms built on Azure services including Service Bus, App Services and API Management.

You will perform shift health checks, triage issues, recover components and build proactive alerting, escalating code-level defects to L3 teams. You will also design, implement, and tune monitoring, dashboards and alerts, support

Qualifications

• Demonstrated production support of Azure integration services: Service Bus (topics, subscriptions, dead-letter queues), App Services and Function Apps, API Management.
• Application Insights, Log Analytics and KQL for diagnosis, plus Azure Monitor alerting and dashboards.
• ITIL-aligned incident, problem and change practice using ServiceNow or equivalent. Shift handoff discipline.
• Clear, compliance-aware incident communication with business and technical stakeholders.

Responsibilities

• Own incidents for the customer integration platform through resolution or hand-off.
• Triage runbook failures including dead-letter queues, data errors and MDM issues.
• Distinguish platform faults from source-data or downstream faults and route accordingly.
• Restart App Services and Function Apps with authorization when needed.
• Perform controlled replay or disposal of dead-lettered messages.
• Design and tune Azure Monitor alerts, dashboards and baselines.
• Support deployments by validating components during releases.
• Investigate data errors against MDM/Salesforce/JDE/AMCS/NAV.
• Raise problems and maintain runbooks and knowledge articles.

Skills

Service Bus topics subscriptions DLQ

App Services and Function Apps

API Management

Application Insights / Log Analytics /

Tools

Azure Logic Apps

Key Vault

Azure DevOps

ARM/Bicep deployments

Job description

Fujitsu Philippines Inc. seeks an experienced L2/L3 Azure integration support engineer to provide second- and third-level support for near-real-time customer integration platforms built on Azure services including Service Bus, App Services and API Management.

You will perform shift health checks, triage issues, recover components and build proactive alerting, escalating code-level defects to L3 teams. You will also design, implement, and tune monitoring, dashboards and alerts, support