Azure Integration Support Engineer - L2/L3

Fujitsu Limited

Cebu City

Hybrid

PHP 1,000,000 - 1,800,000

Full time

5 days ago

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Job summary

Fujitsu Limited is seeking a capable L3/L2 engineer to provide second- and third-level support for Azure-based customer integrations. The role covers Service Bus, App Services, Function Apps and API Management, with data flows across Salesforce, MDM, JDE, AMCS and NAV.

Expect on-call rotations, proactive monitoring, and collaboration with ERP teams. You'll design alerts, troubleshoot dead-letter messages, and ensure service restoration across platforms, using Azure DevOps for change control and

Qualifications

Demonstrated production support of Azure integration services: Service Bus topics, subscriptions and dead-letter queues; App Services and Function Apps; API Management.
Experience with Application Insights, Log Analytics and KQL for diagnosis.
ITIL-aligned incident/problem/change management experience.
Ability to read structured .NET logs and trace distributed transactions.
Shift-based on-call and handoff procedures.

Responsibilities

Own incident management for the customer integration platform through resolution or hand-off.
Perform health checks and monitor Service Bus, App Insights, and component throughput.
Coordinate with MDM, Salesforce and ERP teams for data recovery.
Support deployments and handle technical escalations with L3 teams.
Maintain runbooks, knowledge articles and alert catalogs.