Automotive Warranty Claims Specialist

MVP Asia Pacific Inc.; Mabalacat; On-site; PHP 240,000 - 360,000; Full time

Job summary

MVP Asia Pacific Inc. in Clark Freeport Zone, Pampanga, Philippines, is seeking a Warranty Administrator to manage warranty claims, ensure accuracy of documentation, and coordinate with service teams, manufacturers and customers.

The role emphasizes timely processing and compliance with policy requirements. The ideal candidate brings a degree or equivalent, strong attention to detail, and experience in automotive service or warranty administration, with excellent communication and organizational

Qualifications

• Bachelor's degree or equivalent education/experience.
• Understanding of automotive service and dealership operations.
• Warranty administration or service department experience is a plus.
• Strong attention to detail and data-entry accuracy.
• Good organizational skills and time management.
• Ability to meet competing deadlines and maintain quality.
• Commitment to continuous improvement and growth.
• Strong written and verbal communication skills.

Responsibilities

• Prepare, submit and track warranty claims.
• Review repair orders, notes, diagnostics for accuracy.
• Ensure claims comply with policies and deadlines.
• Follow up on outstanding, rejected or returned claims.
• Maintain warranty records and supporting docs.
• Identify recurring issues and advise on documentation.
• Assist with warranty audits and provide docs.
• Support communication between service, manufacturers and customers.

Skills

Attention to detail

Organizational skills

Time management

Communication skills

Education

Bachelor's degree or equivalent

Job description

MVP Asia Pacific Inc. in Clark Freeport Zone, Pampanga, Philippines, is seeking a Warranty Administrator to manage warranty claims, ensure accuracy of documentation, and coordinate with service teams, manufacturers and customers.

The role emphasizes timely processing and compliance with policy requirements. The ideal candidate brings a degree or equivalent, strong attention to detail, and experience in automotive service or warranty administration, with excellent communication and organizational