Automotive Service Coordination Lead

Autokid Subic Trading Corporation; Philippines; On-site; PHP 500,000 - 700,000; Full time

Job summary

Autokid Subic Trading Corporation is seeking a Service Coordination Supervisor to lead the service coordination and administrative team, ensuring efficient scheduling, documentation, and service operations. The role works with Service Advisors, Technicians, Parts staff, and customers to ensure timely repairs and maintain high customer service standards.

You will oversee scheduling, documentation, and reporting, while driving process improvements and ensuring compliance with company policies in a

Qualifications

• Bachelor's degree preferred in business or automotive management.
• Experience in service coordination or automotive operations is desirable.
• Strong leadership and communication skills are essential.

Responsibilities

• Supervise and lead Service Coordinators and administrative staff.
• Oversee scheduling of service appointments, repairs and maintenance.
• Coordinate with Service Advisors, Technicians, Parts, and customers for smooth operations.
• Monitor daily workflow and ensure adherence to timelines and standards.
• Train and mentor staff on service processes, documentation, and reporting.

Skills

Leadership

Team Management

Customer Service

Scheduling

Service Coordination

Communication

Documentation

Problem-Solving

Education

Bachelor's degree in Business Administration

Automotive Management or related

Tools

ERP systems

Service management software

Job description

Autokid Subic Trading Corporation is seeking a Service Coordination Supervisor to lead the service coordination and administrative team, ensuring efficient scheduling, documentation, and service operations. The role works with Service Advisors, Technicians, Parts staff, and customers to ensure timely repairs and maintain high customer service standards.

You will oversee scheduling, documentation, and reporting, while driving process improvements and ensuring compliance with company policies in a