Automotive Repair Coordinator & Customer Liaison

Grand Canyon Multi-Holdings, Inc.; Philippines; On-site; PHP 400,000 - 600,000; Full time

Job summary

Grand Canyon Multi-Holdings, Inc. is seeking a BRP Marketer / Coordinator to oversee vehicle body repair workflows and act as the main liaison with customers. You will coordinate repairs from assessment to delivery, prepare estimates, and ensure high-quality results.

The role requires strong communication skills, organizational ability, and experience in automotive repair settings. You will collaborate with insurers and manage parts inventory to support efficient operations.

Qualifications

• Experience in automotive repair or related body shop operations is preferred.
• Understanding of vehicle body repair processes and techniques.
• Strong verbal and written communication skills for customers and team members.
• Ability to manage multiple tasks and prioritize effectively.
• Commitment to providing excellent customer service and addressing concerns.

Responsibilities

• Oversee the workflow of vehicle body repairs from initial assessment to final delivery.
• Serve as the primary contact for customers regarding their repairs and communicate status.
• Prepare detailed repair estimates and quotes based on damage assessments.
• Monitor the quality of repairs and conduct final inspections before delivery.
• Collaborate with insurance adjusters to facilitate claims and approvals for repairs.
• Manage parts inventory and procure materials needed for repairs.
• Maintain accurate records of repairs, parts used, and labor hours; prepare performance reports.

Skills

Automotive repair experience

Technical knowledge

Communication skills

Organizational skills

Customer service orientation

Job description

Grand Canyon Multi-Holdings, Inc. is seeking a BRP Marketer / Coordinator to oversee vehicle body repair workflows and act as the main liaison with customers. You will coordinate repairs from assessment to delivery, prepare estimates, and ensure high-quality results.

The role requires strong communication skills, organizational ability, and experience in automotive repair settings. You will collaborate with insurers and manage parts inventory to support efficient operations.