Insurance Coordinator

Recruitify_HR; Cebu City; On-site; PHP 187,878 - 225,041; Full time

Job summary

A hiring firm in Cebu City is looking for a candidate to assist clients with automotive insurance concerns. This role requires guiding customers through the claims process and verifying coverage for vehicle repairs. Candidates must have a High School or SHS diploma, possess a valid driver’s license, and have at least one year of experience in an international Voice BPO setting. Upper-Intermediate English proficiency is necessary for successful communication in this role.

Qualifications

• 1 year of international Voice BPO experience is required.
• Possess a valid Drivers License is mandatory.

Responsibilities

• Assist policyholders with automotive insurance concerns.
• Guide customers through the claims process.
• Verify coverage for vehicle repairs.

Skills

Upper-Intermediate English proficiency

Customer service expertise

Knowledge of vehicle terminology

Education

High School Graduate or SHS Graduate

Job description

Job Description

This specialized role involves assisting policyholders with automotive insurance concerns. You will guide customers through the claims process, verify coverage for vehicle repairs, and provide expert advice on policy inclusions.

Salary: 18500 + 2675 + 3K complexity.

Requirements

• Education: High School Graduate or SHS Graduate.
• Experience: 1 year of international Voice BPO experience.
• Mandatory: Must possess a valid Drivers License to understand vehicle terminology and road protocols.
• Language: B2 CEF Score (Upper-Intermediate English proficiency).