Automotive After-Sales Training Specialist (Non-Technical)

Michaels And Grant Business Consulting; Santa; On-site; PHP 260,000 - 480,000; Full time

Job summary

Michaels And Grant Business Consulting is seeking a trainer to deliver non-technical programs for client dealerships, focusing on automotive servicing, warranties, vehicle fundamentals, and troubleshooting. You will evaluate program KPIs and recommend improvements while collaborating with SMEs and process owners.

You will explore innovative training approaches across various platforms, manage training costs, and update training decks to reflect client objectives and new technologies being

Responsibilities

• Conducts Non-Technical training programs for Client dealerships participants on automotive after-sales’ servicing, warranty, vehicle fundamentals, and troubleshooting to excellent customer vehicle operation.
• Sets training program KPIs and regularly evaluates the effectiveness of the programs through assessment results and observations. Provides recommendations of intervention action plans.
• Communicates effectively with stakeholders, subject matter experts, and process owners in developing accurate and up-to-date training materials.
• Seeks innovative methods in the implementation of the training programs through various platforms.
• Manages the training costs and ensures the efficient use of the company resources.
• Updates training decks in line with the client’s objective and new technology being offered.

Job description

Michaels And Grant Business Consulting is seeking a trainer to deliver non-technical programs for client dealerships, focusing on automotive servicing, warranties, vehicle fundamentals, and troubleshooting. You will evaluate program KPIs and recommend improvements while collaborating with SMEs and process owners.

You will explore innovative training approaches across various platforms, manage training costs, and update training decks to reflect client objectives and new technologies being